ServiceNow ITOM Specialist - CMDB & Security Ops (12m)

ITbility; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

ITbility in Melbourne is seeking a ServiceNow expert to lead ITOM deployment and ongoing support for a contract of 12+ months. The role emphasizes CMDB governance, service mapping, and Security Operations integration.

The ideal candidate will have hands-on ServiceNow ITOM experience, CMDB health improvements, CSDM adoption, and be comfortable engaging with both business and technical stakeholders to deliver high-quality outcomes in a dynamic environment.

Qualifications

• ServiceNow ITOM implementation experience.
• CMDB health, CSDM adoption, and service mapping expertise.
• Full working rights in Australia and ability to engage with stakeholders.

Responsibilities

• Implement and support ServiceNow ITOM and Security Operations modules.
• Govern CMDB health and enable CSDM adoption.
• Engage with business and technical stakeholders to deliver quality outcomes.

Skills

ServiceNow ITOM

CMDB

Vulnerability Response

Security Incident Response (SIR)

Job description

ITbility in Melbourne is seeking a ServiceNow expert to lead ITOM deployment and ongoing support for a contract of 12+ months. The role emphasizes CMDB governance, service mapping, and Security Operations integration.

The ideal candidate will have hands-on ServiceNow ITOM experience, CMDB health improvements, CSDM adoption, and be comfortable engaging with both business and technical stakeholders to deliver high-quality outcomes in a dynamic environment.