ServiceNow Developer: ITSM & Automation Expert

Jemena; Melbourne; Presencial; AUD 110 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Family Inclusive Workplace

Flexible work arrangements

Parental leave

Career development opportunities

Annual bonuses

Employee referral program

Diversity & inclusion

Work-life balance

Resumo da oferta

Jemena is seeking a ServiceNow professional to build, configure and support scalable ServiceNow solutions across the organisation. You will work closely with platform specialists, administrators and business stakeholders to deliver automation, integrations and continuous improvement initiatives across ITSM, ITOM, HRSD and related modules.

The role emphasizes translating business requirements into practical technical solutions, maintaining a secure and reliable platform, and contributing to

Qualificações

• ServiceNow development, configuration and customization practices across an enterprise environment.
• Experience with scripting, Flow Designer, APIs, IntegrationHub and ServiceNow integrations.
• Understanding of SDLC, testing, release management and deployment processes.
• Knowledge of ITSM, ITOM, HRSD, IRM, CMDB and related ServiceNow applications.
• Familiarity with application support, troubleshooting and Agile delivery practices.
• ServiceNow CAD and CSA certified, with ITIL Foundation and relevant tertiary qualifications or equivalent experience.

Responsabilidades

• Develop, configure and support ServiceNow solutions for enterprise needs.
• Translate business requirements and user stories into effective technical solutions.
• Build and support integrations using APIs, Flow Designer and IntegrationHub.
• Deliver solutions through development, testing, release and deployment lifecycles.
• Collaborate with platform specialists, administrators and business stakeholders to ensure secure, reliable operations.

Conhecimentos

ServiceNow development

ITSM/ITOM/HRSD

APIs & Integrations

Stakeholder collaboration

SDLC & release management

Troubleshooting

Formação académica

CAD/CSA certification

ITIL Foundation

Relevant tertiary qualifications

Ferramentas

Flow Designer

IntegrationHub

Scripting

ServiceNow APIs

Descrição da oferta de emprego

Jemena is seeking a ServiceNow professional to build, configure and support scalable ServiceNow solutions across the organisation. You will work closely with platform specialists, administrators and business stakeholders to deliver automation, integrations and continuous improvement initiatives across ITSM, ITOM, HRSD and related modules.

The role emphasizes translating business requirements into practical technical solutions, maintaining a secure and reliable platform, and contributing to