ServiceNow Developer: GRC/IRM Specialist & Workflow Automation

Cognizant Technology Solutions Corporation; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking an experienced ServiceNow Developer to design, build, and enhance enterprise ServiceNow solutions. You will work with stakeholders, architects and delivery teams to deliver scalable, secure platform solutions across ITSM, ITOM, CSM, HRSD, GRC and IRM.

Responsibilities include designing configurations, workflows, catalog items, and integrations, plus maintaining platform governance and security alignment.

Qualifications

• Proven experience as a ServiceNow Developer in enterprise-scale environments.
• Strong hands-on experience developing and configuring ServiceNow applications and workflows.
• Experience with ITSM, ITOM, CSM, HRSD, GRC or IRM modules.

Responsibilities

• Design, configure, and enhance ServiceNow solutions aligned to business requirements.
• Develop and maintain ServiceNow applications, workflows, forms, catalog items, business rules, and integrations.
• Collaborate with stakeholders to gather requirements and translate into scalable solutions.
• Configure and support GRC and IRM modules; implement automated workflows for efficiency.
• Build and maintain integrations with enterprise applications and databases.
• Develop reusable components and platform standards for consistency and scalability.
• Troubleshoot platform issues and perform root cause analysis.
• Support testing, deployment, and release activities across environments.
• Create technical documentation, configuration guides, and procedures.
• Ensure alignment with enterprise architecture and security requirements.
• Contribute to platform optimization and adoption of best practices.

Skills

ServiceNow

JavaScript

Flow Designer

IntegrationHub

REST APIs

SOAP

CMDB

Agile

Scripting

Stakeholder mgmt

Tools

ServiceNow

REST

SOAP

CMDB

Job description

Cognizant Technology Solutions Corporation is seeking an experienced ServiceNow Developer to design, build, and enhance enterprise ServiceNow solutions. You will work with stakeholders, architects and delivery teams to deliver scalable, secure platform solutions across ITSM, ITOM, CSM, HRSD, GRC and IRM.

Responsibilities include designing configurations, workflows, catalog items, and integrations, plus maintaining platform governance and security alignment.