Service Technician - Vic

Daikin; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Company service vehicle

Fuel card

Toll card

Health fund discount

On-the-job training

Novated lease

Gift cards

Superannuation

Job summary

Daikin Australia is seeking a skilled HVAC Technician to join the Service team, primarily servicing residential and commercial Daikin units in the QLD region. You will be based at our Murarrie office with potential travel to regional areas, and you’ll work on diagnostics, repairs and maintenance to keep systems performing at optimum levels.

You will hold a Trade Certificate, a Refrigerant Handling License and a valid driver’s license, with a proactive mindset, strong communication skills and the

Qualifications

• Related Trade Certificate/Qualification.
• Valid Refrigerant Handling License.
• Current Driver’s Licence.
• Technical background in HVAC with maintenance/repair experience.

Responsibilities

• Diagnose HVAC performance via testing per service manuals.
• Generate repair cost estimates per Daikin procedure.
• Repair or service units and advise on replacement if needed.
• Coordinate with dealers, end users and contractors for issue resolution.
• Explain service charges and obtain payment where applicable.

Skills

HVAC maintenance

Diagnostics & fault finding

Customer communication

Autonomous work

Problem solving

Travel readiness

Education

Trade Certificate/Qualification

Refrigerant Handling License

Driver's License

Job description

Our Company

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.

At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all.

Looking ahead, we anticipate the global demand for air conditioning will grow exponentially. Our vision at Daikin after reaching our 100th anniversary globally, is to continue our commitment to environmental awareness and commit to advancing technology to promote sustainable practices.

About the role

Drawing on the stability of the core business and the knowledge of our global business, you will play a pivotal role in the Service team providing service and maintenance to our customers in the QLD region.

This is a dynamic and fast-paced role, working on Daikin units in both residential and commercial premises to help service our customers in the QLD region. You will be based at our office in Murarrie, with the possibility of some travel to regional areas.

Key Responsibilities, but are not limited to:

• Diagnosing HVAC system performance through testing and observation, as per applicable service manuals.


• Generating repair cost estimates as per Daikin procedure, for customer approval.


• Repairing or servicing units to ensure efficient operation. If required, recommend further action such as replacement of units or accessories.


• Liaising with dealers, end users, and contractors to ensure satisfactory resolution of issues.


• Providing detailed explanation of service charges and work performed, if chargeable, and collecting relevant payment.

As a Daikin Technician, you will be provided with specialised technical training on products and access to experienced technical experts to assist with diagnosis and solutions.

About you

• Related Trade Certificate/Qualification


• Valid Refrigerant Handling License


• Current Driver’s License


• Technical background in HVAC with experience in maintenance and repair (experiences on Daikin products will be highly desirable).


• Strong attention to detail & ability to manage competing priorities.


• Ability to work autonomously


• Well-developed problem-solving, teamwork and communication skills.


• Open to frequent travels across QLD as per required per job

In addition, successful candidates will be required to complete the following prior to an offer of employment:

• Pre-employment Medical Assessment


• Obtaining a National Police Clearance

Why join us?

• Collaborative work environment fostering a positive team culture.


• Competitive salary + Superannuation


• Company Service Vehicle, Fuel Card & ongoing business toll card will be provided


• Provided with on-the-job training for continuous career growth opportunities


• Discounted Bupa Health Fund


• Flare Benefit – Discounted gift card, novated lease, discounted health/car/home loan


• Be part of a global number 1 company in HVAC


• Be part of a dynamic team that values innovation, collaboration and personal growth.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Daikin Australia is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.