Service Technician - Packaging Machinery

Axiom Talent; Sydney; Hybrid; AUD 100,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Credit card

Phone

Laptop

Tablet

Tools provided

Job summary

Axiom Talent is seeking an experienced Service Technician for a global packaging machinery provider to deliver onsite service, commissioning and technical support across NSW and Victoria, with focus on Sydney.

You will install, service, diagnose faults, train operators, prepare quotes, and travel locally. Requires 2+ years' field service and a trade cert.

Qualifications

• 2+ years' post-trade experience servicing industrial machinery.
• Ability to read and interpret technical drawings.
• Strong electrical and mechanical troubleshooting skills.
• Excellent customer service and communication.
• Independent field service experience.

Responsibilities

• Install, service, and maintain automated packaging equipment.
• Diagnose faults and perform breakdown repairs.
• Provide onsite training and support to operators.
• Prepare service reports and quotations.
• Travel to metro and regional client sites as required.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Field service experience

Customer service

Reading technical drawings

MS Office

Education

Electrical/Mechanical trade cert

Job description

Business Sector

Employee Type

Full Time

Employee Type

100k/year - 115k/year

Location

Sydney

Job Overview

Our client is a global manufacturer of high-performance packaging machinery and is expanding their service team across NSW and Victoria. They supply advanced systems including thermoforming, flow wrapping, tray sealing, vertical form fill & seal, and other automated packaging technologies. With strong market demand and a growing customer base, they are seeking an experienced Service Technician to deliver onsite service, commissioning, and technical support.

Key Responsibilities:

• Install, service, and maintain automated packaging and filling equipment
• Diagnose electrical and mechanical faults and perform breakdown repairs
• Provide onsite training and support to operators and customers
• Interpret technical documentation, diagrams, and customer requirements
• Prepare service reports, quotes, and documentation
• Travel to metro and regional client sites as required (most travel is local and within state)
• Maintain professional communication with customers and internal teams
• Manage priorities in a fast-paced, customer-driven environment

About You:

• Electrical/Electronic Trade Certificate III, Disconnect/Reconnect license, or Mechanical trade background
• 2+ years’ post-trade experience in servicing industrial machinery
• Strong electrical and mechanical troubleshooting capability
• Experience working independently in field service environments
• Strong customer service, communication, and problem-solving skills
• Ability to read and interpret technical drawings and documentation
• Computer literacy (Microsoft Office and related software)
• Positive attitude, willingness to learn, and team-oriented mindset

What’s on Offer:

• Salary $100k-$110k + super
• Company vehicle, fuel card, credit card
• Phone, laptop, tablet, and tools provided
• Work with advanced global packaging machinery and a supportive technical team