Service Technician – Diagnostics & Technical Support

Explorepotential; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Variety of work and hands-on role

Opportunities to develop into tech‑/se

Supportive Adelaide team

Full-time with flexible arrangements

Job summary

CPS Australia is seeking a practical Service Technician in Adelaide to support service, repair, warranty assessment and technical backup for our CPS Oksys RRR range. This hands-on role blends diagnostics with product learning and customer-facing technical support, with opportunities to grow into a key technical support position.

The ideal candidate is a refrigeration/air‑conditioning or automotive technician with fault‑finding strengths, clear communication, and a customer-focused approach.

Qualifications

• Strong hands-on diagnostic ability across mechanical, electrical and/or refrigeration-related equipment.
• Practical experience in service, repair, diagnostics or technical support.
• Ability to read, understand and apply technical information.
• Clear written and verbal communication skills.
• Good computer, documentation and record-keeping skills.
• Strong attention to detail.
• Ability to work well in a small team environment.
• A calm, helpful and customer-focused approach.

Responsibilities

• Service, repair, test and assess CPS products, including warranty claims
• Support the CPS Oksys RRR machine range and broader CPS product range
• Diagnose faults and recommend practical repair or support actions
• Provide technical support to internal team members, distributors, suppliers and customers
• Maintain accurate service, warranty, parts and technical records
• Build product knowledge across RRR machines, recovery machines, vacuum pumps, leak detectors, manifolds, gauges, hoses, automotive service equipment and related products
• Identify repeated faults, service trends or product issues and report these clearly
• Support improvements to service processes, warranty handling and customer outcomes
• Use CPS systems, service tools and future digital service support tools as required
• Work cooperatively within a small, practical and customer-focused team

Skills

Hands-on diagnostics

Troubleshooting

Reading technical information

Clear communication

Documentation & record-keeping

Education

Trade or equivalent experience

Tools

ERP/Service systems

Automotive/Aircon tools

Job description

CPS Australia is seeking a practical Service Technician in Adelaide to support service, repair, warranty assessment and technical backup for our CPS Oksys RRR range. This hands-on role blends diagnostics with product learning and customer-facing technical support, with opportunities to grow into a key technical support position.

The ideal candidate is a refrigeration/air‑conditioning or automotive technician with fault‑finding strengths, clear communication, and a customer-focused approach.