Service Supervisor – Hobart, Tas

Cjd Equipment; Hobart; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Discounts with National brands

Regular team BBQs

Social events

Active social club

PPE supplied by CJD

Job summary

CJD Equipment in Hobart, TAS seeks a skilled Service Supervisor to lead our busy workshop. You will manage service jobs, warranties, and WIP while guiding technicians and admin staff.

Reporting to the State Service Manager, you’ll drive efficient schedules and customer communication with a focus on right-first-time work. The role requires heavy vehicle qualification, strong time management, and the ability to lead a team in a fast-paced retail workshop.

Qualifications

• Experience and qualification in heavy-duty mechanics.
• Strong time management and attention to detail.
• Good communication with customers and team.
• Proficiency with workshop computer systems is preferred.

Responsibilities

• Allocate and monitor workshop jobs to ensure efficiency.
• Oversee daily workshop activity and labour time goals.
• Maintain safe workplace practices and PPE compliance.
• Ensure work aligns with manufacturer guidelines.
• Manage work in progress and invoicing timelines.
• Provide excellent customer updates on ongoing work.

Skills

Heavy-duty mechanics

Time management

Computer literacy

Communication skills

Customer service

Education

Trade qualification in heavy vehicle mechanics

Job description

Service Supervisor – Hobart, TAS

CJD Equipment – Hobart are looking for a highly skilled and experienced heavy vehicle Service Supervisor for our busy Hobart workshop.

Reporting to the State Service Manager, you will help manage our productive workshop and provide leadership to service administration staff and technicians. With the support of the Branch Manager and Leading Hands, you will oversee the day-to-day planning of service jobs, warranty and work in progress, while communicating effectively with our loyal customers.

Every day is different, we run a busy workshop, and you’ll need to have the energy to keep the team moving forward in a positive direction and focused by ensuring work is carried out right the first time, and most of all have a great attitude and passion towards your role.

Your main duties include –

• Allocation and monitoring of workshop jobs
• Control of workshop activity ensuring efficiency and labour time goals are met
• Ensure a safe workplace, tasks are done safely, and PPE is worn
• Ensure all work is carried out within manufacturer’s guidelines
• Maintenance of Work in Progress ensuring all jobs are completed and invoiced promptly
• Provide excellent customer service, making sure customers are kept up to date with ongoing work

To be successful in this role you will have –

• Experience and qualified in heavy-duty mechanics
• Excellent time management skills with a keen attention to detail
• Good understanding of a retail workshop environment
• Willingness to learn and work with a great team
• A good level of computer literacy
• High level communication skills
• Commitment to a workplace that values and endorses health and safety

What’s in it for you!

• Pay: Competitive salary + superannuation
• Perks: Discounts with National brands, regular team BBQs and social events, active social club
• Looking smart: Sharp uniforms and workwear and all the PPE you could need supplied by CJD
• Career: Training, career development, growth and advancement opportunities
• Culture: Exceptional culture & the type of crew you’d want to have a drink with after knockoff!
• Stability: Over 18% of our current employees have achieved over 10 years of service. We’re an employer for the long term.
• Referral program: Generous referral payments to get your mates a job with the CJD family.

About Us –

Family-owned and operated, CJD Equipment is a unique workplace that recognises our strength as an organisation, lies in our people. When you join CJD you are part of a community of people who value integrity, excellence, and respect. We promote a healthy and productive working environment that respects work-life balance.