Service Contract Administrator – Guildford, Wa

Cjd Equipment; City Of Swan; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Discounts with national brands

Smart uniforms supplied

Training and career development

Team culture

Job stability

Employee referral program

Job summary

CJD Equipment is seeking a detail-driven Service Contract Administrator at our Guildford Head Office to support national branches with accurate management of service contracts and subscriptions. You will contribute to streamlined processes and a positive team culture across the business.

We value organisation, problem-solving and a proactive approach, alongside strong computer skills and attention to detail. Training and career development are part of our benefits.

Qualifications

• Experience in a service department administration role.
• Excellent computer skills.
• Strong analytical and methodical approach.
• High attention to detail and accuracy.
• Ability to prioritise and manage multiple tasks.
• Adaptable team player with a positive attitude.
• Understanding of service terminology (advantageous).
• Admin qualification (advantageous).

Responsibilities

• Create, cost and prepare service contract documents for branches and dealers.
• Manage and control documentation for Customer Service Agreements (CSA’s).
• Reconcile and process subscription services.
• Support the service department with general administration.
• Document work processes and routines within the service department.

Skills

Service admin experience

Analytical mindset

Attention to detail

Multitasking

Team player

Service terminology knowledge

Admin qualification

Education

Admin qualification

Job description

Service Contract Administrator – Guildford, WA

We’re looking for a detail‑driven Service Contract Administrator based at our Guildford Head Office to support our national branches with the smooth, accurate and efficient management of service contracts and connected service subscriptions.

If you love organisation, problem‑solving and making processes better, then this could be the role for you!

What You’ll Be Doing

• Create, cost and prepare service contract documents for branches and dealers
• Manage and control documentation for Customer Service Agreements (CSA’s)
• Reconcile and process subscription services
• Support the service department with general administration
• Document work processes and routines within the service department

What You Bring

• Previous service department administration experience
• Excellent computer skills
• Strong analytical and methodical approach
• High attention to detail and accuracy
• Ability to prioritise and manage multiple tasks
• Adaptable team player with a positive attitude
• Understanding of service terminology (advantageous, not essential)
• Admin qualification (advantageous, not essential)

What’s In It For You?

• Competitive salary + super
• Discounts with national brands
• Smart uniforms supplied
• Training and career development opportunities
• A fun, supportive and hardworking team culture
• Job stability — over 50 years strong in Australia
• Employee referral program with generous rewards

About CJD Equipment

Proudly Australian‑owned since 1974, CJD Equipment distributes world‑class construction equipment and trucks nationwide. We believe in innovation, sustainability, and creating a safe, inclusive workplace where our people can thrive.