Service Scheduler/Workplace Administrator

Katz Recruitment; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Katz Recruitment in Brisbane is seeking a Service Scheduler / Workplace Administrator to join a busy service team in Murarrie. The role combines service scheduling with broad workplace administration to keep operations running smoothly.

You’ll coordinate customers, technicians and suppliers, manage quotes and docs, and identify process improvements. Previous HVAC or technical services exposure is highly regarded, with a strong focus on organisation and customer service.

Qualifications

• Experience in service coordination or administration.
• Strong organisation and planning skills.
• Attention to detail and ability to stay calm under pressure.

Responsibilities

• Schedule maintenance, breakdowns and equipment commissioning.
• Coordinate customers, Service Technicians, Sales and suppliers.
• Manage quotations, reports, purchase orders, warranty claims, timesheets and subcontractor documentation.
• Support facilities, meetings, visitors, deliveries and general workplace requirements.
• Maintain relevant compliance records, licences and safety documentation.

Skills

Service scheduling

Stakeholder management

HVAC experience

Job description

• Service scheduling and technician coordination
• Customer, supplier and internal stakeholder management
• HVAC/technical services experience highly regarded

Service Scheduler / Workplace Administrator | Murarrie, Brisbane

Bring your organisation, customer service and coordination skills to a varied role where you’ll be the person helping keep everything moving.

Opportunity

If you enjoy being organised, solving problems and making sure people have what they need to get the job done, this could be a great next move.

Based in Brisbane’s Gateway precinct in Murarrie, you’ll join a supportive and collaborative team delivering critical cooling and power solutions.

This is more than a traditional administration position. You’ll sit at the heart of the service operation, connecting customers, Service Technicians, Sales, suppliers and management while also helping the wider workplace run smoothly.

There’s plenty of variety, plenty of interaction and the opportunity to identify better ways of doing things.

The Role

Your day will combine service scheduling and coordination with broader workplace administration. You’ll be responsible for keeping service activities organised, information flowing and important administration up to date.

• Schedule maintenance, breakdowns and equipment commissioning
• Coordinate customers, Service Technicians, Sales and suppliers
• Manage quotations, reports, purchase orders, warranty claims, timesheets and subcontractor documentation
• Support facilities, meetings, visitors, deliveries and general workplace requirements
• Maintain relevant compliance records, licences and safety documentation

You’ll also have the opportunity to identify and implement improvements to existing processes.

Ideal Candidate:

You’ll bring previous experience in service coordination or administration, along with strong organisation, planning and attention to detail.

You’re comfortable juggling competing priorities and can remain calm and professional when things get busy. Just as importantly, you communicate well, enjoy helping customers and colleagues, and have the confidence to work independently while still being part of a team.

Previous HVAC experience would be highly regarded.

Why Join

This is an opportunity to take ownership of a genuinely varied position where your contribution will be noticed.

You’ll work across different areas of the business, build strong relationships with customers and technicians, and play an important role in keeping both service operations and the workplace running smoothly.

If you like being the person who brings organisation to a busy environment — and you’re always looking for ways to make things work a little better — we’d like to hear from you.