Service Scheduler - Porsche Centre Sydney South

Porsche Cars Australia; Sydney; On-site; AUD 65,000 - 80,000; Full time

Job summary

Porsche Centre Sydney South is seeking an organised, customer-focused Service Scheduler to join our high-performing Service Department. This role coordinates workshop bookings, manages daily schedules, and ensures our customers receive the exceptional service experience synonymous with Porsche.

Based in Alexandria NSW, this full-time position offers an opportunity to work within a luxury automotive brand, with ongoing training and career development opportunities.

Qualifications

• Organised and detail-driven scheduling experience is essential.
• Customer-focused with excellent communication skills.
• Experience with automotive dealership management systems (e.g., Titan).

Responsibilities

• Manage all service bookings via phone, email, and online channels.
• Coordinate workshop capacity and allocate jobs efficiently.
• Liaise with Service Advisors, Technicians, and Parts to support workflow.
• Provide premium customer communication and follow-up.
• Maintain accurate records and support daily service operations.

Skills

Organised

Customer-focused

Service scheduling

Communication

Attention to detail

Titan / dealership system

Tools

Titan MLS

Job description

Porsche Centre Sydney South is seeking an organised, customer-focused Service Scheduler to join our high-performing Service Department. This role is essential in coordinating workshop bookings, managing daily schedules, and ensuring our customers receive the exceptional service experience synonymous with Porsche.

Full-Time | Alexandria NSW | Automotive / Luxury Brand

What you'll do

• Manage all service bookings via phone, email, and online channels
• Coordinate workshop capacity and allocate jobs efficiently
• Liaise with Service Advisors, Technicians, and Parts to support smooth workflow
• Provide premium customer communication and follow-up
• Maintain accurate records and support daily service operations

What you'll bring

• Minimum 12 months of automotive service scheduling or service reception experience
• Strong organisational and multi-tasking skills
• Excellent communication and customer service
• Exceptional attention to detail
• Experience and confidence with automotive dealership management system (e.g. Titan)
• A proactive, professional approach aligned with a luxury brand environment

Why Porsche

• Work with one of the world's most iconic automotive brands
• Supportive team culture and premium working environment
• Ongoing training and career development opportunities

If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced service environment, we'd love to hear from you.