Service/Repair Technician

Otis Elevator Co.; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive package

Tool of trade provided

Permanent role

Safety focused company culture

Job summary

Otis Elevator Co. in Mascot, NSW is seeking a dedicated Service/Repair Technician to maintain and repair customers' lifts. You will work with a structured service team, receive quality training, and contribute to a culture focused on safety, quality, and customer service.

You must hold an Australian driver’s licence and an electrical trade license, with prior experience in the lift industry. This permanent role offers learning opportunities and career growth in a safety-first environment.

Qualifications

• Hold a current Australian driver’s licence.
• Electrical trade license or relevant trade certification.
• Previous experience within the Lift industry is required.
• Strong communication skills and a commitment to safe work practices.

Responsibilities

• Conduct routine service and maintenance in accordance with procedures and safety standards.
• Attend lift breakdowns promptly and carry out necessary repairs.
• Communicate effectively with clients and internal teams to uphold service quality.
• Complete service reports, Job Hazard Forms, and track service activities accurately.
• Identify and recommend upgrade opportunities that may attract incentive payments for technicians.

Skills

Australian Driver's Licence

Electrical trade licence

Lift industry experience

Communication skills

Safety mindset

Job description

Date Posted: 2026-08-13

Country: Australia

Location: LOC7038 : 9 & 13/4 Bronti Street, Mascot NSW 2020, Australia

About You

As we continue to expand, we are seeking a dedicated and skilled Service/Repair Technician to join our growing team based in Mascot, NSW

As a Service/Repair Technician with Electra Lifts, you will play a critical role in ensuring the safe and reliable operation of our customers' assets.

You'll be supported by a well-structured Service team, access to quality training, and a positive working environment that values professionalism, collaboration, and continuous improvement.

Benefits

• Competitive package per the EBA and a tool of trade provided
• Permanent role
• Join a company focused on safety, quality, and ethics
• Excellent learning opportunities and career growth

Key Responsibilities For You

• Conduct routine service and maintenance in accordance with procedures, technical manuals, and safety standards.
• Attend lift breakdowns promptly and carry out necessary repairs.
• Communicate effectively with clients and internal teams to uphold our strong customer service culture.
• Complete service reports, Job Hazard Forms, and track service activities accurately.
• Identify and recommend upgrade opportunities that may attract incentive payments for technicians.

What You Will Need To Be Successful

• Hold a current Australian driver’s license.
• Have an Electrical trade license or relevant trade certification
• Previous experience within the Lift industry is required.
• Strong communication skills, a positive attitude, and a commitment to safe work practices.
• Motivation to contribute to a supportive team environment.

Equal Opportunity

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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