Service Repair Technician

Milwaukee Tool Australia & New Zealand; Melbourne; Sur place; AUD 60 000 - 76 000; Plein temps

Avantages offerts par ce poste

Discounts on products

Professional development

Paid parental leave

Employee assistance program

Social events

Résumé du poste

Milwaukee Tool Australia & New Zealand is seeking a Service Repair Technician to join our expanding team in Dandenong South, Victoria. The role involves diagnosing and repairing returned products in accordance with the company’s warranty terms and AU regulations, with comprehensive hands-on training provided.

If you have a technical mindset and enjoy repairing electronic or mechanical products, this is your chance to work with an iconic, market-leading brand in a dedicated service environment.

Qualifications

• Strong technical/mechanical aptitude with interest in repairing electrical/electronic products.
• KPI-driven with ability to self-manage time.
• Excellent presentation and time management.
• Strong interpersonal and computer skills.

Responsabilités

• Dismantling and reassembling product; diagnosing faults.
• Delivering quality repairs within a timely manner.
• Continuously improving warranty and service processes for efficiency.
• Monitor repair trends and identify stock and spare parts requirements.
• Ensure compliance with all WHS and company procedures.
• Ensure activities comply with relevant acts, legal demands and ethical standards.

Connaissances

Technical/mechanical aptitude

Problem solving

Time management

Personal presentation

Interpersonal skills & computer skills

Formation

Restricted electrical license or appliance electrical testing license (advantage)

Description du poste

Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.

Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do.

We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:

• Discounts & Perks: Generous discounts on company products.
• Personal Development: Access to professional development programs.
• Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.
• Social: Recognition programs and social events to celebrate our team's achievements.

As a result of the continued success and growth of the Milwaukee brand we are currently seeking a Service Repair Technician to join our expanding team in Dandenong South, Victoria. The Service Repair Technician will effectively diagnose, and repair returned products in accordance with the company manufacturer's warranty and AU regulations to support best in class customer experience.

If you have a technical/mechanical aptitude and mindset and enjoy repairing electronic or mechanical products this is your opportunity to become a trained service technician working with an iconic, market leading brand! Comprehensive hands-on training is provided for the right person!

Reporting to the Workshop Team Leader your duties will include:

• Dismantling and reassembling product/diagnosing faults.
• Delivering quality repairs within a timely manner
• Continuously improving the warranty and service processes looking for ways to streamline where possible
• Monitor repair trends and identify stock and spare parts requirements
• Ensure compliance with all TTI WHS and company procedures
• Ensure your activities comply with relevant acts, legal demands and ethical standards.

Skills and experience required:

• Restricted electrical license or appliance electrical testing licence an advantage, but not essential
• A strong technical/mechanical aptitude and keen interest in repairing electrical products.
• A strong technical aptitude with problem solving skills
• Ability to work to set KPI's and self-manage time
• Excellent personal presentation and time management skills
• Strong interpersonal skills and computer skills

This is an onsite technician role with no travel required, based at our Milwaukee Service Centre in Dandenong South, VIC. If you're mechanically minded, enjoy solving problems and take pride in your work, we'd love to hear from you.