Service Repair Technician

TTI Group; Cockburn; Presencial; AUD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on company products

Paid parental leave

Employee assistance program

Personal development programs

Descripción de la vacante

Milwaukee Tools seeks a Service Repair Technician to diagnose and repair returned products in accordance with manufacturer warranty and AU regulations. Based in Jandakot, WA, you will deliver quality repairs, monitor trends, and ensure compliance with WHS and company procedures.

The role emphasizes technical/mechanical aptitude, problem solving, and strong time management, with onsite work and no travel.

Formación

• Strong technical/mechanical aptitude and interest in repairing electrical products.
• Ability to work to KPI and manage time effectively.
• Excellent personal presentation and time management skills.
• Strong interpersonal and computer skills.

Responsabilidades

• Dismantle and reassemble products to diagnose issues.
• Deliver quality repairs within a timely manner.
• Improve warranty and service processes where possible.
• Monitor repair trends and identify stock/spare parts requirements.
• Ensure compliance with WHS and company procedures.
• Ensure activities comply with applicable acts and ethical standards.

Conocimientos

Technical aptitude

Problem solving

Time management

Interpersonal skills

Computer skills

Educación

Electrical license (restricted)

Descripción del empleo

Who are we? Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people. Our culture is centred around improving the lives of our users, something that not only drives our product development but underpins everything we do. We are committed to ensuring our people have a great experience at Milwaukee, so in addition to an exciting and challenging role we also provide a range of great employee benefits including:

Discounts & Perks : Generous discounts on company products.

Personal Development: Access to professional development programs.

Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.

Social: Recognition programs and social events to celebrate our team's achievements.

We are currently seeking a Service Repair Technician to join our team in Jandakot, WA. The Service Repair Technician will effectively diagnose, and repair returned products in accordance with the company manufacturer’s warranty and AU regulations to support best in class customer experience.

If you have a technical/mechanical aptitude and mindset and enjoy repairing electronic or mechanical products this is your opportunity to become a trained service technician working with market leading brands!

Reporting to the Workshop Team Leader your duties will include:

• Dismantling and reassembling product to make a diagnosis
• Delivering quality repairs within a timely manner
• Continuously improving the warranty and service processes looking for ways to streamline where possible
• Monitor repair trends and identify stock and spare parts requirements
• Ensure compliance with all TTI WHS and company procedures
• Ensure your activities comply with relevant acts, legal demands and ethical standards.

Skills and experience required:

• Restricted electrical license or appliance electrical testing licence an advantage, but not essential
• A strong technical/mechanical aptitude and keen interest in repairing electrical products.
• A strong technical aptitude with problem solving skills
• Ability to work to set KPI’s and self-manage time
• Excellent personal presentation and time management skills
• Strong interpersonal skills and computer skills

This is an onsite technician role with no travel involved, based in our Milwaukee Service Centre in Jandakot, WA. If this role sounds like you and you are excited at the prospect of joining a successful and dynamic organisation.