Service Operations Coordinator - Fast-Paced, Growth-Minded Role

Martin Heating and Cooling; Geelong; On-site; AUD 65,000 - 75,000; Full time

Job summary

Martin Heating and Cooling in Geelong is seeking a Service Operations Coordinator to support the service department. You will manage inbound calls, schedule and dispatch technicians, and maintain clear communication with customers to keep operations moving efficiently.

The role offers ongoing training and a fast-paced, collaborative office culture with opportunities for growth and ownership of key processes.

Qualifications

• Excellent communication and phone manners.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage inbound calls and booking service jobs.

Skills

Communication

Multitasking

Calm under pressure

Attention to detail

Follow-through

Scheduling/Dispatch

Trade administration

Proactive attitude

Reliability

Tools

AroFlo

Job description

Martin Heating and Cooling in Geelong is seeking a Service Operations Coordinator to support the service department. You will manage inbound calls, schedule and dispatch technicians, and maintain clear communication with customers to keep operations moving efficiently.

The role offers ongoing training and a fast-paced, collaborative office culture with opportunities for growth and ownership of key processes.