Service Manager | Smalls Road - Ryde

Primary OSHCare Pty; Sydney; Hybrid; AUD 79,000 - 101,000; Full time

Benefits offered by this job

Work-Life Balance

Competitive Pay

Educational Leader Allowance

ECEC Grant

Superannuation

Job summary

Junior Adventures Group (JAG) is seeking a Service Manager to lead a large Outside School Hours Care service in Ryde. This role emphasizes strategic leadership, program quality, and staff development, with dedicated admin time and in-ratio time to balance governance and hands-on leadership.

You’ll drive educational programs, ensure compliance, and partner with families and schools, supported by regional managers and central admin teams.

Qualifications

• Previous leadership experience managing an OSHC or Early Childhood service
• Strong knowledge of the National Quality Framework and Assessment & Rating
• Excellent stakeholder management and communication skills
• Current Working with Children Check/Blue Card
• Current First Aid, CPR, Asthma and Anaphylaxis (or willingness to obtain)
• National Police Check

Responsibilities

• Lead, coach and develop a large team of Coordinators, Assistant Coordinators and Educators
• Drive exceptional educational programs and foster a culture of continuous improvement
• Act as Educational Leader and Nominated Supervisor while ensuring compliance with the National Quality Framework
• Build strong partnerships with children, families, schools and the wider community
• Manage service operations including budgets, rosters, enrolments, compliance and workforce planning
• Prepare the service for Assessment & Rating and maintain high-quality standards
• Create a positive team culture where people feel valued, supported and inspired to grow

Skills

Leadership experience

Stakeholder management

Communication skills

Education sector knowledge

Job description

Partnering with parents and school communities, at Junior Adventures Group (JAG) our goal is to help today’s children navigate their tomorrow by supporting children's development through play in fun, engaging environments. We live and breathe our company values every day by being considerate, passionate, courageous, and making a difference.

Job Description

Smalls Road OSHClub in Ryde is seeking a Service Manager to lead a large, established Outside School Hours Care service. This is an exciting opportunity for an experienced educational leader who enjoys developing people, driving service quality and creating engaging programs for children.

Unlike many leadership roles, you'll receive 32.5 hours per week of dedicated out of ratio administration time, allowing you to focus on strategic leadership while remaining connected to your team through approximately 5.5 hours of in-ratio time.

Why You'll Love Working With Us

• Work-Life Balance: Enjoy block shifts that provide consistent hours and more certainty, making it easier to plan your study, family commitments, and personal time.
• Competitive Pay: $79,040 + Educational Leader Allowance + ECEC Grant + Super, rewarding the important role you play every day. $100,700 TRP
• Regional Manager Support: Leading a service doesn't mean doing it alone. Your Regional Manager will provide coaching, guidance and practical support every step of the way.
• Centralised Support Office teams: We manage key admin functions, giving you more time to lead your team and create exceptional experiences for children.
• Career Growth & Development: Build your skills through consistent paid leadership training, staff meetings and career development pipelines to support your growth.
• Family-Friendly Support: Access paid parental leave (10 weeks) and up to 50% off childcare fees, supporting you and your family now and in the future.
• Health, Wellbeing & Lifestyle Benefits: Access discounted gym & wellbeing memberships, health insurance and retail savings, helping your money go further.
• Referral Rewards: Earn up to $750 cash for every successful referral and help us grow our exceptional team.

About your new role

As the Service Manager, you'll lead the overall success of your service by:

• Leading, coaching and developing a large team of Coordinators, Assistant Coordinators and Educators.
• Driving exceptional educational programs and fostering a culture of continuous improvement.
• Acting as Educational Leader and Nominated Supervisor while ensuring compliance with the National Quality Framework.
• Building strong partnerships with children, families, schools and the wider community.
• Managing service operations including budgets, rosters, enrolments, compliance and workforce planning.
• Preparing your service for Assessment & Rating and maintaining high-quality standards.
• Creating a positive team culture where people feel valued, supported and inspired to grow.

Qualifications

About you

We're looking for an experienced OSHC or Early Childhood leader who is ready to take ownership of a large, high-performing service.

You’ll have:

• Previous leadership experience managing an OSHC or Early Childhood service
• Strong knowledge of the National Quality Framework and Assessment & Rating
• Excellent stakeholder management and communication skills
• Current Working with Children Check/Blue Card
• Current First Aid, CPR, Asthma and Anaphylaxis (or willingness to obtain)
• National Police Check

Additional Information

At Junior Adventures Group, child safety and child safeguarding principles are our top priorities. Our recruitment process includes thorough background checks and screenings to ensure the wellbeing of all children in our care.

We welcome individuals from all backgrounds, abilities, and identities, including Aboriginal and Torres Strait Islander people.