Service Manager - Lead Guest Experience & Auto Workshop

Black Toyota; Dalby; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Ongoing training and development

Competitive remuneration

Supportive environment

Job summary

Black Toyota in Dalby, Regional Queensland, seeks an experienced Service Manager to lead the Dalby Service Team. The role focuses on delivering exceptional guest experiences, strong people leadership, and meeting budgeted targets in a safety-conscious dealership environment.

Join Australia’s largest automotive retail group for ongoing training, career development, and a supportive, professional working atmosphere.

Qualifications

• Sound knowledge of workshop procedures and service department operations.
• Proven leadership and people management capability.
• Strong written and verbal skills.
• Well-developed organisational skills and time management skills.
• Professional presentation and demeanor.
• Competence with computer systems and dealership technology.
• A flexible, team-focused approach.
• A supportive and collaborative mindset towards colleagues.

Responsibilities

• Delivering an exceptional guestexperience at every touchpoint.
• Providing strong people leadership, direction and support to a diverse team.
• Achieving and exceeding budgeted performance targets.
• Fostering a positive, high performance team culture.
• Ensuring workshop operations meet quality and safety standards.
• Identifying opportunities to further develop and grow the business.

Skills

Workshop procedures

Leadership

Written & verbal communication

Org & time management

Professional presentation

Computer systems

Team flexibility

Collaborative mindset

Job description

Black Toyota in Dalby, Regional Queensland, seeks an experienced Service Manager to lead the Dalby Service Team. The role focuses on delivering exceptional guest experiences, strong people leadership, and meeting budgeted targets in a safety-conscious dealership environment.

Join Australia’s largest automotive retail group for ongoing training, career development, and a supportive, professional working atmosphere.