Service Engineer - Sydney

ProFound People; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

ProFound People Pty Ltd is seeking a Service Engineer in Sydney to support installation, commissioning and servicing of specialised industrial equipment. You will diagnose electrical and mechanical faults, perform preventative maintenance, and provide on-site training to customers across greater Sydney with some regional work.

The role requires an NSW Electrical Licence, strong fault-finding ability, and the flexibility to travel regionally.

Qualifications

• Current NSW Unrestricted Electrical Licence is essential.
• Electrical and mechanical troubleshooting experience is essential.
• Experience as an Industrial Electrician or Service Technician in field service, machinery, manufacturing or OEM environment.
• Experience in FMCG or food manufacturing is preferred but not essential.
• Field service experience is preferred but not essential.
• Excellent communication and customer service skills on site.
• Strong report writing for customers and internal stakeholders.
• Willing to travel regionally and interstate as needed.
• Good computer skills; CMMS experience is a plus.
• Full Australian working rights and a valid driver's licence.

Responsibilities

• Respond to customer call-outs to diagnose and fix electrical and mechanical faults.
• Install, commission and test new machines, attachments and parts at customer sites, ensuring manufacturer specifications and customer expectations.
• Carry out servicing, repairs and preventative maintenance programs to keep equipment running smoothly.
• Write detailed machine condition reports from inspections.
• Check machine performance and issue validation certificates to customers.
• Train customers after installation and commissioning on setup, operation, cleaning and maintenance.
• Work across electrical systems, motors, drives, sensors, control systems and industrial equipment.
• Complete service reports, maintenance records and technical documentation for customers and internal teams.
• Collaborate closely with internal engineering, service and customer teams.

Education

NSW Unrestricted Electrical Licence

Tools

CMMS

Job description

A global manufacturer of industrial equipment is now hiring a Service Engineerto support the installation, servicing, commissioning, and troubleshooting of specialised industrial equipment.

In this role, you'll work directly with customers providing electrical and mechanical fault-finding, preventative maintenance, equipment servicing, commissioning, and technical support.

The role is based in Sydney. It supports customers across greater Sydney, with some regional and interstate projects.

Key Responsibilities

• Respond to customer call-outs to diagnose and fix electrical and mechanical faults.
• Install, commission and test new machines, attachments and parts at customer sites, making sure they run to manufacturer specifications and customer expectations.
• Carry out servicing, repairs and preventative maintenance programs to keep equipment running at its best.
• Write detailed machine condition reports from your inspections.
• Check machine performance and issue validation certificates to customers.
• Train customers after installation and commissioning, covering set-up, operation, cleaning and maintenance.
• Work across electrical systems, motors, drives, sensors, control systems and industrial equipment.
• Complete service reports, maintenance records and technical documentation for customers and internal teams.
• Work closely with the internal engineering, service and customer teams.

A global manufacturer of industrial equipment is now hiring a Service Engineerto support the installation, servicing, commissioning, and troubleshooting of specialised industrial equipment.

In this role, you'll work directly with customers providing electrical and mechanical fault-finding, preventative maintenance, equipment servicing, commissioning, and technical support.

The role is based in Sydney. It supports customers across greater Sydney, with some regional and interstate projects.

Key Responsibilities

• Respond to customer call-outs to diagnose and fix electrical and mechanical faults.
• Install, commission and test new machines, attachments and parts at customer sites, making sure they run to manufacturer specifications and customer expectations.
• Carry out servicing, repairs and preventative maintenance programs to keep equipment running at its best.
• Write detailed machine condition reports from your inspections.
• Check machine performance and issue validation certificates to customers.
• Train customers after installation and commissioning, covering set-up, operation, cleaning and maintenance.
• Work across electrical systems, motors, drives, sensors, control systems and industrial equipment.
• Complete service reports, maintenance records and technical documentation for customers and internal teams.
• Work closely with the internal engineering, service and customer teams.

Requirements

• A current NSW Unrestricted Electrical Licence. This is essential.
• Electrical and mechanical troubleshooting experience. This is essential.
• Experience as an Industrial Electrician or Service Technician, ideally in a field service, machinery, manufacturing or OEM environment.
• Experience in FMCG or food manufacturing is preferred but not essential.
• Field service experience is preferred but not essential.
• Strong fault-finding skills with a practical, hands-on approach.
• Excellent communication and customer service skills. You'll need to represent the business confidently on site.
• Strong report writing for customers and internal stakeholders.
• Comfortable working on your own and staying calm when sorting out customer issues.
• Willing to travel regionally and interstate when needed.
• Good computer skills. Experience with a maintenance management system (CMMS) is a plus.
• A current Australian driver's licence.
• Full Australian working rights.