Service Engineer - BMS

ProFound People; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Car allowance

Manufacturer training and upskilling

Job summary

ProFound People is seeking a Service Engineer to diagnose faults, deliver practical solutions, and keep critical building systems running safely and reliably across Victoria. You’ll work with clients and experienced engineers, with training provided to the right person.

You’ll apply knowledge of building automation, controls, HVAC and electrical systems, performing both preventive and reactive maintenance and contributing to project delivery and safety outcomes.

Qualifications

• Interest in building automation, controls, HVAC, electrical or related technical field.
• Hands-on field experience is helpful but not essential.
• Strong troubleshooting and communication skills.
• Ability to interpret technical drawings, manuals and specs.

Responsibilities

• Perform preventative and reactive maintenance across client sites.
• Troubleshoot and resolve faults on building management systems and equipment.
• Assist with commissioning, testing and system modifications.
• Complete detailed service reports and maintain records.
• Build strong client relationships through professional service and technical support.
• Identify opportunities for system improvements and additional service work.
• Support project delivery teams with site-based commissioning and technical activities.
• Provide occasional after-hours support and respond to callouts when required.
• Ensure all work is completed safely and in line with requirements.

Skills

Troubleshooting

Client communication

Safety focus

Problem solving

Reading drawings/specs

Education

Electrical/Electronic/Automation engineering background

Tools

Tridium Niagara (N4)

Distech Controls

Siemens Desigo

Honeywell/Johnson Controls/Schneider Electric ecosystems

BACnet/Modbus/KNX

Job description

Our client is a well-established building management and automation systems integrator, working across commercial, healthcare, institutional and industrial sites throughout Victoria. Due to growth, they are looking to add a Service Engineer to their service team.

In this role you will diagnose faults, deliver practical solutions, and help keep critical building systems running safely, reliably and efficiently. You'll work directly with clients and alongside experienced engineers and project teams. Applicants from a broad range of technical backgrounds are welcome, with training and support provided to the right person.

Key Responsibilities

• Perform preventative and reactive maintenance across client sites
• Troubleshoot and resolve faults on building management systems, controllers, field devices, sensors, HVAC plant and associated equipment
• Assist with commissioning, testing and system modifications
• Complete detailed service reports and maintain accurate records
• Build strong client relationships through professional service and technical support
• Identify opportunities for system improvements and additional service work
• Support project delivery teams with site-based commissioning and technical activities
• Provide occasional after-hours support and respond to callouts when required
• Ensure all work is completed safely and in line with company and client requirements

About You

You're a practical, solutions-focused person who enjoys fault finding and working directly with customers. If you're technically curious and willing to learn, this role could suit you. You'll bring:

• An interest in building automation, controls, HVAC, electrical, electronics, IT and networking, instrumentation or a related technical field
• Some hands‑on technical or field experience is helpful, but not essential
• Strong troubleshooting and problem‑solving skills
• Ability to interpret technical drawings, manuals and specifications
• Good communication and customer service skills
• A proactive approach to managing and prioritising your work
• A commitment to safety and quality outcomes
• Willingness to provide occasional after-hours support when required

Systems and Technologies

Exposure to any of the following is well regarded but not essential:

• Building automation platforms: Tridium Niagara (N4), Distech Controls, Siemens (Desigo, Talon), Honeywell, Johnson Controls, Schneider Electric (EcoStruxure), Delta Controls, Automated Logic (ALC), Trend, iSMA, EASYio
• Field and integration hardware: Phoenix Contact, Belimo, ABB, and various sensors, actuators, VSDs and metering devices
• Communications and protocols: BACnet (IP and MS/TP), Modbus, LonWorks, KNX, Niagara Fox, IP networking fundamentals
• Plant and equipment: AHUs, FCUs, chillers, boilers, pumps, cooling towers, VAV systems

Why Apply

• Broad exposure to automation and control technologies across diverse projects and client sites
• Ongoing technical development, including manufacturer training and certification pathways
• A supportive team culture with experienced engineers and technical specialists to learn from
• Competitive remuneration package plus a car allowance
• Join a growing Australian business focused on delivering quality outcomes for its clients