Service Desk Coordinator: People-First IT & Office Ops

Uec; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Lyra Technology Group's All IT Services team in Brookvale, Sydney is seeking a Service Desk Coordinator to join their office. You will be the first point of contact for clients, visitors and suppliers, and you will coordinate day-to-day office operations and support the service delivery team.

No IT experience is required; we value care, initiative, attention to detail and a genuine desire to look after people.

Qualifications

• No IT experience required; looking for care, initiative, attention to detail and a genuine desire to look after people.

Responsibilities

• Be the welcoming first point of contact for clients, visitors and suppliers.
• Answer calls, manage enquiries and ensure messages are actioned promptly.
• Coordinate and dispatch engineers for jobs.
• Keep the office, reception and meeting rooms organised and client-ready.
• Manage office supplies, IT stock, deliveries and couriers.
• Support new starter onboarding and office administration.
• Raise purchase orders, process invoices and track expenses.
• Support leadership with meetings, diaries, travel and

Job description

Lyra Technology Group's All IT Services team in Brookvale, Sydney is seeking a Service Desk Coordinator to join their office. You will be the first point of contact for clients, visitors and suppliers, and you will coordinate day-to-day office operations and support the service delivery team.

No IT experience is required; we value care, initiative, attention to detail and a genuine desire to look after people.