Service Desk Analyst: Healthcare IT Support

Mercy Health; Melbourne; On-site; AUD 65,000 - 79,000; Full time

Job summary

Mercy Health, Melbourne-based, is seeking a Service Desk Analyst to join our permanent full-time team at the Richmond office. You’ll apply your IT support skills to assist staff and patients, with 38-hour weeks and a starting salary of $72k plus package.

The role requires an organised, compassionate communicator who can work in a busy healthcare environment and maintain strong collaborative relationships. You’ll be expected to obtain a current Police Record Check and support a culture of care

Qualifications

• Excellent time management, organisational and communication skills.
• A compassionate, flexible and positive approach to accurate patient care and management.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
• Current Police Record Check

Skills

Time management

Organisational skills

Communication skills

Compassionate approach

Team collaboration

Job description

Mercy Health, Melbourne-based, is seeking a Service Desk Analyst to join our permanent full-time team at the Richmond office. You’ll apply your IT support skills to assist staff and patients, with 38-hour weeks and a starting salary of $72k plus package.

The role requires an organised, compassionate communicator who can work in a busy healthcare environment and maintain strong collaborative relationships. You’ll be expected to obtain a current Police Record Check and support a culture of care