Service & Delivery Representative - Safety Products

Spill Station Australia P/L; Sydney; Presencial; AUD 63 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full product and service training

Varied field and warehouse work

Resumo da oferta

Spill Station Australia is seeking a dependable Service and Delivery Representative to support our business customers across the Greater Sydney area. This practical, customer-facing role visits scheduled sites to inspect, restock and maintain workplace safety products, with full training provided.

Reporting to the National Sales Service Manager, you will collaborate with service, sales and warehouse teams, assist with product assembly, and perform light warehousing tasks.

Qualificações

• Experience in service/delivery roles with B2B customers preferred.
• Reliable, organised and able to follow a daily service schedule.
• Confident working independently at customer sites.
• Comfortable using computers and mobile devices.

Responsabilidades

• Attend B2B customer sites on scheduled service plans.
• Inspect, restock and maintain spill kits and safety equipment.
• Report damaged or misplaced safety products to customers.
• Assemble products and perform minor repairs with hand tools.
• Communicate professionally with customers, site supervisors, and warehouse staff.
• Obtain purchase order numbers and customer information.
• Take site photos and complete service reports promptly.
• Lead site inductions and safety trainings as required.
• Identify opportunities and share feedback with the sales team.
• Assist with warehouse tasks such as picking, packing, dispatching and receiving.

Conhecimentos

B2B experience

Reliable & organised

Independent at client sites

Professional communication

Attention to detail

Ferramentas

Basic hand tools

Descrição da oferta de emprego

Service & Delivery Representative - Safety Products

We are seeking a reliable Service and Delivery Representative to support our business customers across the Greater Sydney area.

This is a practical, customer-facing role focused on attending scheduled customer sites to inspect, restock and maintain workplace safety products. It is not a highly technical position, and full product and service training will be provided.

Reporting to the National Sales Service Manager, you will work closely with our service, sales and Warehouse teams. When not attending customer sites, you will assist with product assembly and general warehouse operations.

Key responsibilities

Attend B2B customer sites according to scheduled service plans and respond to additional service requests when required.

Inspect, restock and maintain spill kits, safety cabinets, and safety shower & eyewash equipment.

Identify damaged, missing or incorrectly positioned safety products and report your findings to customers.

Complete basic product assembly and minor repairs using standard hand tools.

Communicate professionally with customers, site supervisors and warehouse personnel.

Obtain purchase order numbers and other required customer information.

Take site photographs and complete accurate service reports promptly after each visit.

Complete customer site inductions and required safety training.

Identify potential customer opportunities and distribute approved sales materials.

Share relevant customer feedback and market information with the sales team.

Assist with product assembly, picking, packing, dispatch and receiving goods when working in the warehouse.

Report stock quantity or quality discrepancies before receipting incoming goods.

About you

Experience as a service driver, delivery driver, storeperson, warehouse all-rounder, route service representative or mobile customer service representative would be suitable.

Experience working with B2B customers is preferred.

Reliable, organised and comfortable following a daily service schedule.

Confident working independently at customer sites and collaboratively with internal teams.

Professional communication and friendly communication skills.

Practical, hands-on approach with strong attention to detail.

Comfortable using basic hand tools and completing clear service documentation.

Comfortable using computers, mobile phones and workplace applications.

Able to safely perform a physically active role involving regular standing, walking, reaching and lifting items up to 16 kg.

Committed to following workplace health and safety procedures.

About us

Spill Station Australia provides workplace spill control and safety solutions to businesses across Australia. We are committed to maintaining a safe, respectful and supportive workplace.

Full product, service and safety training will be provided to the successful candidate.

What we offer

Base salary of $70,000 plus superannuation.

Performance incentive for qualified customer opportunities.

Full product and service training.

Varied work across customer sites and warehouse operations.

Opportunity to develop customer service and sales skills.

Recruitment agencies will not be considered.