Service Delivery Lead / Operations Manager

Prime Recruitment; Western Australia; Presencial; AUD 90.000 - 120.000; Jornada completa

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Company vehicle

Descripción de la vacante

Prime Recruitment is seeking an experienced Service Delivery Lead / Operations Manager to oversee service delivery across Perth's southern suburbs, ensuring efficient day-to-day operations at multiple sites.

The role requires in-depth NDIS knowledge, leadership in service delivery, and the ability to travel between Mandurah, Rockingham, and surrounding areas. A company vehicle is provided and office-based work is one day per week.

Formación

• Extensive knowledge and understanding of the NDIS.
• Previous experience in service delivery or operations management.
• Ability to oversee multiple sites and support day-to-day operations.
• Strong communication and organisational skills.
• Ability to work independently and travel between locations.

Responsabilidades

• Oversee service delivery across multiple sites in the southern suburbs.
• Lead day-to-day operations and ensure consistent service levels.
• Coordinate travel between Mandurah, Rockingham and surrounding areas.
• Collaborate with site teams to optimise workflows and performance.

Conocimientos

NDIS knowledge

Operations management

Multi-site oversight

Communications

Descripción del empleo

05th November, 2026

Job Description

Seeking an experienced Service Delivery Lead / Operations Manager to oversee service delivery across multiple sites throughout Perth's southern suburbs.

The role will focus on managing and supporting the southern locations, ensuring effective day-to-day operations and consistent service delivery across the sites.

The successful candidate must have extensive knowledge of the NDIS and previous experience in a service delivery or operational leadership role.

Key Requirements:

• Extensive knowledge and understanding of the NDIS


• Previous experience in service delivery or operations management


• Ability to oversee multiple sites and support day-to-day operations


• Strong communication and organisational skills


• Ability to work independently and travel between locations

Additional Information:

• Coverage includes Mandurah, Rockingham and surrounding southern suburbs


• Office-based work one day per week, Tuesday or Wednesday


• Remaining days spent travelling between sites


• Company vehicle provided