Service Delivery Coordinator – Linen Hub

Specialised Linen Services; Gold Coast City; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Zusammenfassung

Specialised Linen Services – Burleigh Heads QLD is seeking a Service Delivery Coordinator to keep our Linen Hub model running smoothly across the Gold Coast region. This hands-on role coordinates customers, transport, stock and internal teams to ensure orders are accurate, on time and ready to go.

You will monitor stock levels, manage transport movements, resolve discrepancies and work with Commercial, Service, Despatch and Operations to keep Linen Hub delivering quality linen solutions to

Qualifikationen

• Experience in service coordination, logistics, or inventory management.
• Strong organisational and prioritisation skills.
• Excellent communication and interpersonal skills.
• Experience with logistics/operational systems; familiarity with RADARO is a plus.
• Understanding of RFID or linen collection/return processes is highly regarded.
• Customer-focused, hands-on approach with attention to detail.

Aufgaben

• Coordinate packing, collection and delivery of orders with accuracy and timeliness.
• Monitor linen movements between hubs and maintain stock availability.
• Manage transport schedules and update TMS systems (RADARO).
• Monitor linen collections and returns and resolve discrepancies.
• Coordinate stock replenishment with suppliers and internal teams.
• Collaborate across Commercial, Service, Despatch and Operations to run Linen Hub smoothly.

Kenntnisse

Service coordination

Logistics management

Inventory management

Organisational skills

Communication skills

TMS familiarity

RFID knowledge

Problem solving

Tools

RADARO

Jobbeschreibung

Specialised Linen Services – Burleigh Heads QLD

We’re continuing to grow our Linen Hub™ operations and are looking for a Service Delivery Coordinator to help keep our Linen Hub model running smoothly in the Gold Coast region. This is a hands‑on coordination role where you’ll work across customers, transport, stock, logistics and internal teams to make sure orders are accurate, on time and ready to go.

You’ll play a key role in coordinating daily operations, monitoring stock levels, managing transport movements and resolving customer discrepancies. If you enjoy a fast‑paced environment, solving problems and making sure things happen when they need to, this could be the role for you.

What You’ll Be Doing

• Coordinate the packing, collection and delivery of customer orders, ensuring accuracy and timeliness.
• Monitor linen movements between hubs and maintain stock availability to meet customer demand.
• Manage transport schedules and update TMS systems, including RADARO.
• Monitor linen collections and returns, identifying and resolving discrepancies.
• Coordinate stock replenishment by working closely with suppliers and internal teams.
• Work across Commercial, Service, Despatch and Operations teams to resolve issues and keep the Linen Hub™ running efficiently.

What We’re Looking For

• Experience in service coordination, logistics, inventory management or a similar operational environment.
• Strong organisational and prioritisation skills, with the ability to manage competing demands.
• Excellent communication and interpersonal skills, with confidence engaging with customers and internal teams.
• Experience using logistics, inventory or operational systems, with familiarity with TMS platforms such as RADARO an advantage.
• Understanding of RFID, linen collection/return processes or a similar tracking environment will be highly regarded.
• A customer‑focused, hands‑on approach with strong attention to detail and the ability to solve problems quickly.

Why Join Our Team?

• Be part of a growing business
• Make a real operational impactWork across the business

Linen Hub™ is redefining the way businesses access and manage linen, with a focus on flexibility, simplicity and service. We provide premium, professionally laundered linen hire to accommodation, hospitality and healthcare businesses across Australia. With flexible options including Self‑Serve Hubs, Click & Collect and Delivery, customers can access the linen they need when they need it - without the complexity of traditional linen models. Combining quality linen, smart technology and personal customer care, Linen Hub™ delivers a more convenient, efficient and cost-effective way to manage linen.

Linen Hub™ is a business division of SPL. We believe that diverse experiences, perspectives and backgrounds strengthen our workplace, drive innovation and help deliver better outcomes. We welcome applications from Aboriginal and Torres Strait Islander people, people with disabilities, and LGBTQIA+ people who are interested in joining our team and encourage everyone to apply for any role that aligns with their skills and experience.