Service Administrator

Cummins; Adelaide; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Bonus program

Salary continuance insurance

Vehicle discounts

Annual remuneration reviews

PPE and uniforms provided

Private health insurance discounts

Range of personal and professional ben

Job summary

Cummins in Adelaide is seeking an experienced Service Administrative professional to support the Service team at our local branch. You will coordinate documents, input data, create POs, process invoices and log technician hours for service jobs.

You will administer customer portals, support training needs, and help open jobs with guidance from the Service Advisor. A collaborative, detail‑oriented approach is essential.

Qualifications

• Demonstrated administrative experience in Automotive, Construction or other Trade related fields.
• Experience of delivering first class customer service.
• Demonstrate care and attention to detail.
• Confident with Microsoft Office suite and working across different databases and systems.

Responsibilities

• Co-ordinate administrative requirement primarily with Service team.
• Create PO's for service team.
• Processing invoices for service department.
• Enter technician hours on jobs as required.
• Administer customer online portals and training requirements for the service team.
• Open jobs for service team as required with support from Service Advisor.
• Gather and maintain information in centralised databases.
• Attend meetings as required internal and external.
• Assist with project related administration including forward ordering of parts and equipment as required, preventative maintenance and tooling.

Skills

Administrative experience

Customer service

Attention to detail

MS Office

Self-starter

Positive attitude

Work ethic

Team player

Tools

Databases

Job description

We are seeking an experienced Service Administrative professional to join our branch in Adelaide. Working closely with our Field Service Manager you will coordinate documents and gather and input data related to assigned administrative support duties.

You will make an impact in the following ways:

• Co-ordinate administrative requirement primarily with Service team

• Create PO's for service team

• Processing invoices for service department

• Enter technician hours on jobs as required

• Administer customer online portals and training requirements for the service team

• Open jobs for service team as required with support from Service Advisor

• Gather and maintain information in centralised databases

• Attend meetings as required internal and external

• Assist with project related administration including forward ordering of parts and equipment as required, preventative maintenance and tooling.

To be successful in this role you will need the following:

• Demonstrated administrative experience in Automotive, Construction or other Trade related fields.

• Experience of delivering first class customer service

• Demonstrate care and attention to detail

• Confident with Microsoft Office suite and working across different databases and systems

• A self-starter who is looking to who is happy to be the go to person for the team

• Positive, upbeat attitude and ability pick up things quickly

• Strong work ethic and result orientation

• Works well in a small group of people

Compensation and Benefits

• Salaried position.

• Participation in an annual variable compensation (bonus) program.

• Salary continuance insurance.

• Discounts with select private health insurance, PC software/hardware and a range of vehicles.

• Annual remuneration reviews.

• Safety equipment / PPE and uniforms provided

• Range of personal and professional benefits.

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

To be successful in this role you will need the following:

• Demonstrated administrative experience in Automotive, Construction or other Trade related fields.

• Experience of delivering first class customer service

• Demonstrate care and attention to detail

• Confident with Microsoft Office suite and working across different databases and systems

• A self-starter who is looking to who is happy to be the go to person for the team

• Positive, upbeat attitude and ability pick up things quickly

• Strong work ethic and result orientation

• Works well in a small group of people

Compensation and Benefits

• Salaried position.

• Participation in an annual variable compensation (bonus) program.

• Salary continuance insurance.

• Discounts with select private health insurance, PC software/hardware and a range of vehicles.

• Annual remuneration reviews.

• Safety equipment / PPE and uniforms provided

• Range of personal and professional benefits.

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.