Service Admin

Cummins Asia Pacific; Darwin; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Onsite parking

Employee Assistance Program

Paid Parental leave

Annual remuneration review

Annual bonus program

Remote location allowance

Job summary

Cummins Inc. in Australia is seeking an on-site administrative professional to support supplier invoicing, accounts payable, and service coordination.

You will assist the service supervisor, manage communications, and ensure safety compliance records, helping deliver excellent service to a long-standing customer base. The role requires strong organisational and communication skills, proficiency in Microsoft Office, and a proactive, customer-first approach.

Qualifications

• Previous experience in a customer service, administration, or service support role.
• Strong organisational skills with the ability to manage competing priorities in a fast-paced environment.
• Well-developed computer skills, including proficiency with Microsoft Office applications.

Responsibilities

• Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s.
• Support the service supervisor with account issues and day-to-day workload.
• Provide world-class service to our well-established customer base.
• Arrange training and keep accurate records for technicians.
• Utilise strong verbal and written communication skills with a proactive attitude.
• Heavily customer-focused role.

Skills

Customer service

Administration

Service support

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

In this role, you will make an impact in the following ways:

• Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s
• Support the service supervisor with account issues and day-to-day workload
• Provide world-class service to our well-established customer base
• Arrange training and keep accurate records for technicians
• Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive
• Heavily customer-focused role

To be successful in this role, you will need the following:

• Previous experience in a customer service, administration, or service support role.
• Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
• Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes.
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members.
• A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.

Compensation And Benefits

• Competitive salary paid as a permanent salary plus remote location allowance
• Overtime penalties
• Safety equipment / PPE provided
• Comprehensive Cummins product training provided

Compensation And Benefits

• Income Protection continuance insurance
• Discounts with select private health insurance, PC software/hardware and a range of vehicles
• Annual remuneration review
• Participation in an annual variable compensation (bonus) program
• A range of personal and professional benefits
• Onsite parking
• Employee Assistance Program available to employees
• Paid Parental leave (Conditions apply)

Job

Service

Organization

Cummins Inc.

Role Category

On-site with Flexibility

Job Type

Office

Relocation Package

Yes

100% On-Site

No