Service Access Officer - Patient-Centered Support

Goulburn Valley Health; City of Greater Shepparton; On-site; AUD 52,000 - 68,000; Part time

Job summary

The Service Access Unit at Goulburn Valley Health provides a single point of access and referral management service. A Customer Service Officer supports clinicians with information to clients and referrers, delivering high-quality service and administrative support.

Located at Graham Street on GV Health's main campus, this permanent part-time role invites motivated individuals committed to patient-centered care and working with diverse communities.

Qualifications

• Patient/Client focused skills.
• Experience working with clients from culturally and linguistically diverse backgrounds.

Responsibilities

• Provide information to clients and referrers and administrative support to clinicians ensuring a high level of service.

Skills

Patient focus

Culturally diverse experience

Job description

The Service Access Unit at Goulburn Valley Health provides a single point of access and referral management service. A Customer Service Officer supports clinicians with information to clients and referrers, delivering high-quality service and administrative support.

Located at Graham Street on GV Health's main campus, this permanent part-time role invites motivated individuals committed to patient-centered care and working with diverse communities.