Senior Workspace Experience & Operations Leader

Jones Lang LaSalle Incorporated; Sydney; Hybrid; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Great employee discounts on fitness &

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistance program

Novated Lease for EV cars

Paid volunteer time off

Career opportunities with Australia’s

Premium offices

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior WE&O Manager to lead on-site operations for two commercial offices in NSW, Australia. You will oversee day-to-day service delivery, governance, and vendor performance while deputising for the WE&O Lead, ANZ.

A strong focus on WHS compliance, risk management, and continuous improvement is essential. You will manage budgets, coordinate critical environments, and drive workplace experiences to support client satisfaction and operational excellence

Qualifications

• 5+ years of experience in integrated facilities management, workplace services, or property management.
• Experience working with financial services clients or in highly regulated environments.
• Demonstrated experience in operational risk management, compliance frameworks, and health & safety leadership.

Responsibilities

• Build effective working relationships with site stakeholders to understand operational priorities and issues.
• Support budget planning by providing site inputs and tracking spend across the portfolio.
• Oversee day-to-day service delivery, governance, and performance monitoring at two office locations and regional sites.
• Lead workplace experiences initiatives to enhance employee engagement and productivity.
• Coordinate engineering and critical environment operations, asset management, and incident response.
• Drive continuous improvement, audits, and sustainability initiatives across sites.

Skills

Leadership

Stakeholder management

Communication

Budget management

HSE leadership

Job description

Jones Lang LaSalle Incorporated is seeking a Senior WE&O Manager to lead on-site operations for two commercial offices in NSW, Australia. You will oversee day-to-day service delivery, governance, and vendor performance while deputising for the WE&O Lead, ANZ.

A strong focus on WHS compliance, risk management, and continuous improvement is essential. You will manage budgets, coordinate critical environments, and drive workplace experiences to support client satisfaction and operational excellence