Senior Workforce Planner - Scale Fulfillment Labour

Amazon; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Amazon Australia seeks a Senior Workforce Planner to lead end-to-end labour supply chain execution across key fulfilment centre sites. You will shape how we build and sustain the workforce behind rapid operational growth, blending strategic planning with hands-on hiring events and partner management.

You will analyze labor forecasts, manage vendor relationships, and collaborate with site leadership, HR, and operations to deliver scalable staffing solutions across multiple sites, with travel up

Qualifications

• Experience with workforce planning.
• Experience working with and influencing senior level stakeholders.
• Experience with analytical tools and ability to dive deep into metrics and reporting.
• Experience in vendor management.
• Experience in technical support work, engineering, or an operations environment.
• Knowledge of Microsoft Office products and applications.
• Experience with financial or business analysis.
• Financial planning or commercial analyst experience.

Responsibilities

• Partner with Operations and Finance leaders to align labour strategy, plans, and mitigate risk.
• Monitor labour market health and provide advanced insights into changes that will affect the business.
• Manage and build strategies to optimise candidate cycle time, conversion rates, and applicant funnel metrics to benchmark.
• Serve as the lead to pre-plan, execute, and audit New Hiring Events (NHEs) based on labour projections to meet demand and fill on time.
• Responsible for onboarding and partnering with recruitment teams in hiring associates based on business forecasts.
• Manage labour supplier relationships, associated KPIs, delivery of standard work, and forecasting.
• Partner with staffing agencies to leverage sourcing channels and develop talent communities.
• Drive engagement initiatives: New Hire Buddy/mentoring programs, Voice of Employee, Round Tables, and Rewards & Recognition.
• Drive continuous improvement and innovation across WFS processes.

Skills

Workforce planning

Stakeholder management

Data analysis

Vendor management

Operations experience

MS Office

Job description

Amazon Australia seeks a Senior Workforce Planner to lead end-to-end labour supply chain execution across key fulfilment centre sites. You will shape how we build and sustain the workforce behind rapid operational growth, blending strategic planning with hands-on hiring events and partner management.

You will analyze labor forecasts, manage vendor relationships, and collaborate with site leadership, HR, and operations to deliver scalable staffing solutions across multiple sites, with travel up