Senior WorkCover & Injury Claims Leader

MyChemist Retail Group; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Learning & development

Salary reviews

Work from home option

Parental leave

Employee discounts

EAP

Shuttle service

Job summary

Sigma Healthcare is seeking a senior WorkCover professional to oversee end-to-end workers' compensation and personal injury claims across our network. The role includes developing proactive return-to-work plans with injured team members, managers, and providers, and advising on trends and legislative requirements.

You will lead the WorkCover team at our Preston Support Office, with one day per week work-from-home flexibility and a focus on governance and continuous improvement across claims

Qualifications

• At least five years' experience in a senior WorkCover or workers' compensation role with knowledge of claims management principles and relevant legislation.
• Experience managing complex claims, return-to-work strategies, insurance policies and premiums using Solv Injury.
• Strong leadership, strategic thinking and stakeholder management with excellent communication, organisation and time management capabilities.

Responsibilities

• Oversee end-to-end management of complex workers' compensation and personal injury claims.
• Develop and implement proactive return-to-work plans with injured team members, managers, medical practitioners and rehabilitation providers.
• Provide strategic advice to senior management on claims trends, injury management, liability exposure, legislative requirements and premium management.
• Manage insurance policies and premium requirements across the business and franchise network.
• Monitor claims performance, identify trends and prepare reporting and insights for decision-making.
• Build and maintain relationships with insurers, legal representatives, rehabilitation providers and internal stakeholders.
• Lead, coach and develop the WorkCover team and drive governance improvements.

Skills

Leadership

Strategic thinking

Stakeholder management

Communication

Time management

Tools

Solv Injury

Job description

Sigma Healthcare is seeking a senior WorkCover professional to oversee end-to-end workers' compensation and personal injury claims across our network. The role includes developing proactive return-to-work plans with injured team members, managers, and providers, and advising on trends and legislative requirements.

You will lead the WorkCover team at our Preston Support Office, with one day per week work-from-home flexibility and a focus on governance and continuous improvement across claims