Hybrid WorkCover Admin & Claims Coordinator

Chemist Warehouse Group; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary reviews

Hybrid work model

Paid parental leave

Employee discounts

Job summary

Sigma Healthcare is seeking a WorkCover Administration Coordinator to support workers' compensation claims, insurance policies, premiums and payroll processes. You will coordinate documentation, process payments and maintain accurate records while liaising with insurers, brokers and internal teams.

You'll support new store openings, ownership changes and renewals, ensuring WorkCover administration is completed accurately and on time. A strong admin background in WorkCover or WHS is essential.

Qualifications

• Minimum two years' administrative experience in WorkCover or workers' compensation with understanding of relevant legislation.
• Strong administration, analytical and systems skills with excellent attention to detail.
• Proactive and reliable team player with organisational, communication and time management skills; Microsoft Office and Solv Injury experience valued.

Responsibilities

• Coordinate end-to-end claims administration, including lodgements, return-to-work documentation and certificates of capacity.
• Process workers' compensation payments, wage reimbursements and payroll reports.
• Manage WorkCover correspondence, phone enquiries, inboxes and document processing within timeframes.
• Maintain WorkCover policies and premium records, including invoices, adjustments, renewals and wage declarations.
• Liaise with insurers, brokers, Payroll and Finance to resolve policy and premium queries and ensure timely payments.
• Coordinate insurance requirements for new stores, ownership changes and takeovers, including policy applications and insurer notices.
• Maintain WorkCover spreadsheets, trackers and policy information across Solv Injury and portals.
• Prepare and provide Certificates of Currency and other insurance documentation to stakeholders.

Skills

Administrative experience

Analytical skills

Systems administration

Communication skills

Microsoft Office

Solv Injury

Education

WorkCover/HR/WHS/Finance qualification (desirable)

Tools

Microsoft Office

Solv Injury

Job description

Sigma Healthcare is seeking a WorkCover Administration Coordinator to support workers' compensation claims, insurance policies, premiums and payroll processes. You will coordinate documentation, process payments and maintain accurate records while liaising with insurers, brokers and internal teams.

You'll support new store openings, ownership changes and renewals, ensuring WorkCover administration is completed accurately and on time. A strong admin background in WorkCover or WHS is essential.