Senior Transformer Services & Digital Solutions Specialist

Hitachi Vantara Corporation; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Hitachi Energy is seeking an experienced Technical Specialist to serve as a technical authority across transformer services and digital solutions. You will support customers, service teams, and project stakeholders, delivering solutions that improve asset reliability, safety, and performance.

The role combines deep technical expertise with engineering governance, customer engagement, and project support to ensure adherence to standards and contractual requirements.

Qualifications

• Bachelor’s degree in electrical engineering.
• Extensive experience in power transformers and asset management.
• Experience with monitoring systems and diagnostic technologies.
• Knowledge of AS/IEC standards and safety requirements.

Responsibilities

• Acting as the technical subject matter expert for transformer services and digital solutions.
• Developing and recommending technical solutions that meet customer requirements and support business objectives.
• Leading and approving engineering design reviews, ensuring compliance with customer specifications, industry standards, and safety requirements.
• Providing advanced troubleshooting, fault analysis, and technical support for complex transformer and digital product issues.
• Reviewing service reports and field findings, identifying opportunities to improve reliability, operational performance, and asset life.
• Representing Hitachi Energy in customer meetings, technical workshops, project reviews, tenders, and sales discussions.
• Building trusted customer relationships through responsive technical support and professional engagement.
• Delivering technical training on transformer operation, maintenance, monitoring, diagnostics, and digital solutions.
• Preparing and reviewing technical documentation, engineering assessments, procedures, service recommendations, and project deliverables.
• Supporting project teams with technical evaluations, risk assessments, scope changes, and claims management while ensuring contractual and customer expectations are met.

Skills

Transformer expertise

Digital solutions

Customer engagement

Engineering governance

Education

Bachelor's degree in electrical engineering

Job description

Hitachi Energy is seeking an experienced Technical Specialist to serve as a technical authority across transformer services and digital solutions. You will support customers, service teams, and project stakeholders, delivering solutions that improve asset reliability, safety, and performance.

The role combines deep technical expertise with engineering governance, customer engagement, and project support to ensure adherence to standards and contractual requirements.