HVDC Service & Commissioning Engineer

Hitachi Energy Ltd.; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Hitachi Ltd. seeks an Experienced Commissioning & Service Engineer to provide expert technical support, maintenance, and troubleshooting for complex Hitachi products directly at customer sites.

You will perform installation, commissioning, preventive maintenance, and repair, diagnosing issues with advanced tools to ensure optimal performance and customer satisfaction. The role requires traveling up to 75%, handling on-site system upgrades, documenting all service activities, and collaborating

Qualifications

• Advanced diploma in Electrical Engineering, Mechanical Engineering, Computer Science, or related technical field.
• 5+ years of experience in HV sectors of the Electrical industry is required.
• Proven ability to diagnose and repair electromechanical systems, control systems, and software applications.
• Desirable: experience with Hitachi MACH Control & Protection System.
• Must be able to travel up to 75% and hold a valid driver's license.

Responsibilities

• Install, commission, perform preventive maintenance, and repair Hitachi equipment and systems on-site.
• Diagnose and resolve complex technical issues using advanced troubleshooting and diagnostic tools.
• Lead system upgrades, modifications, and enhancements with minimal disruption to operations.
• Document service activities thoroughly and communicate results with customers and internal teams.
• Manage spare parts inventory and logistics for assigned regions; participate in on-call rotations and travel as needed.

Skills

Problem-solving

Analytical thinking

Communication

Education

Electrical Engineering

Mechanical Engineering

Computer Science

Job description

As an Experienced Commissioning & Service Engineer at Hitachi Ltd, you will provide expert technical support, maintenance, and troubleshooting for complex Hitachi products and systems directly at customer sites, ensuring optimal performance and customer satisfaction.

How you'll make an impact:

You will perform installation, commissioning, preventative maintenance, and repair of Hitachi equipment and systems, including complex hardware and software components, diagnose and resolve technical issues on-site, utilizing advanced troubleshooting techniques and diagnostic tools.

You will conduct system upgrades, modifications, and enhancements as required, ensuring minimal disruption to customer operations, provide technical guidance and training to customer personnel on the operation, maintenance, and basic troubleshooting of Hitachi products.

You will document all service activities accurately and thoroughly, including problem descriptions, resolutions, parts used, time spent, collaborate with internal engineering, sales, and support teams to elevate complex issues and provide feedback for product improvement.

You will maintain a high level of customer satisfaction through professional communication, timely service delivery, effective problem-solving, adhere to all company safety policies and procedures, as well as customer site regulations, manage spare parts inventory, logistics for assigned service regions and participate in on-call rotations and travel extensively as needed to support customer requirements,

You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

Advanced diploma in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.

More than 5years of experience in HV sectors of the Electrical industry, knowledge of testing methodologies is mandatory.

Proven expertise in diagnosing and repairing electromechanical systems, control systems, and software applications, excellent problem-solving, analytical, and critical thinking skills and experience of the Hitachi MACH Control & Protection System is desirable.

Ability to work independently in challenging environments and manage multiple priorities effectively. Valid driver's license and a clean driving record are required.

Ability to travel frequently (up to 75%) and work flexible hours, including evenings and weekends, as needed.

Exceptional communication and interpersonal skills, with the ability to interact professionally with diverse customers and colleagues.