Senior Transformation & Performance Lead

TOM People; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Executive exposure

Career growth opportunities

Flexible working

Job summary

TOM People is seeking a Senior Performance Lead to partner with Product, Technology and Delivery leaders to drive strategic planning, prioritisation and execution within retail banking.

This role connects strategy to delivery, provides performance insights, strengthens governance, and ensures investment and capacity are aligned to business outcomes, with emphasis on data-driven and AI-enabled insights.

Qualifications

• Extensive experience in strategy, transformation, portfolio management, performance management or consulting.

Responsibilities

• Lead quarterly and annual planning, prioritisation and OKR processes.
• Provide strategic insights and recommendations to senior stakeholders.
• Drive performance management across delivery, workforce, financial and risk metrics.
• Facilitate governance forums and support effective decision-making.
• Manage cross-functional dependencies, risks and delivery challenges.
• Align workforce capacity, investment decisions and strategic priorities.
• Drive continuous improvement through data, analytics and AI-enabled insights.

Job description

Our Client is looking for a Senior Performance Lead to partner with Product, Technology and Delivery leaders to drive strategic planning, prioritisation and execution within retail banking.

This role is responsible for connecting strategy to delivery, providing performance insights, strengthening governance, and ensuring investment and capacity are aligned to business outcomes.

Key Responsibilities

• Lead quarterly and annual planning, prioritisation and OKR processes.
• Provide strategic insights and recommendations to senior stakeholders.
• Drive performance management across delivery, workforce, financial and risk metrics.
• Facilitate governance forums and support effective decision-making.
• Manage cross-functional dependencies, risks and delivery challenges.
• Align workforce capacity, investment decisions and strategic priorities.
• Drive continuous improvement through data, analytics and AI-enabled insights.

Key Requirements

• Extensive experience in strategy, transformation, portfolio management, performance management or consulting.
• Strong stakeholder engagement and executive influencing skills.
• Retail banking experience
• Proven experience leading planning, prioritisation and performance processes in complex organisations.
• Strong analytical and problem-solving capability, with the ability to translate data into actionable insights.
• Experience with workforce planning, governance, risk management and delivery oversight.
• Excellent communication and executive reporting skills.
• Experience within financial services or other highly regulated industries is highly regarded.

What's in it for You?

• High-profile role with significant executive exposure.
• Opportunity to influence enterprise-wide strategy and delivery outcomes.
• Collaborative, high-performing environment with strong career growth opportunities.
• Flexible and hybrid working arrangements.