Senior Transformation Lead: Operations & Innovation

Fairygodboss; City of Monash; On-site; AUD 120,000 - 150,000; Full time

Job summary

Fairygodboss is seeking a Business Transformation Manager responsible for leading transformational change initiatives to improve client and associate experiences. This role entails overseeing project delivery, ensuring on-time implementation across the ANZ Business teams, and driving the adoption of innovative technologies.

The ideal candidate will have over 10 years of experience in systems or project management, strong analytical capabilities, and a Bachelor’s degree in Business. Committed to an inclusive workplace, Fairygodboss encourages diverse applicants.

Qualifications

• 10+ years of experience in Systems Management or Project Management.
• Strong analytical skills with data analysis experience.
• Ability to lead and facilitate workshops for Business Process Improvement.

Responsibilities

• Lead transformational change initiatives for client and associate experience.
• Manage project delivery across ANZ Business teams.
• Research and propose new technological solutions to enable innovation.

Skills

Change Management

Process Management

CRM Implementation

Data Analysis

Project Management

Education

Bachelor's degree in Business

ITIL Foundation Certification

Certification in Project Management

Job description

Fairygodboss is seeking a Business Transformation Manager responsible for leading transformational change initiatives to improve client and associate experiences. This role entails overseeing project delivery, ensuring on-time implementation across the ANZ Business teams, and driving the adoption of innovative technologies.

The ideal candidate will have over 10 years of experience in systems or project management, strong analytical capabilities, and a Bachelor’s degree in Business. Committed to an inclusive workplace, Fairygodboss encourages diverse applicants.