Senior Technical Consultant

MRI Software; Sydney; Sur place; AUD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Flexible working arrangements

Annual performance-related bonus

6x Flexi AnyDay: knock 2.5 hours off

Me Days: additional 3 days of annual '

Résumé du poste

MRI Software in Sydney seeks a Senior Technical Consultant to lead the technical delivery of enterprise software implementations, integrations, workflow automation, AI deployments and solution rollouts within the Professional Services team.

You will mentor consultants, collaborate with Solution Architects, Project Managers and Product teams to deliver scalable solutions that maximise customer value and streamline business processes.

Qualifications

• 10+ years' experience in software implementation or professional services.
• Proven experience leading technical teams and customer-facing projects.
• Strong understanding of enterprise apps, SaaS, APIs, integrations, and data migration.

Responsabilités

• Lead the technical delivery of complex customer implementations and transformation projects.
• Provide technical leadership and mentorship to consultants and implementation teams.
• Design AI-enabled future-state workflows to improve efficiency and value.
• Analyse customer processes and identify automation opportunities for efficiency.
• Conduct technical workshops with customer stakeholders.
• Drive AI capabilities adoption aligned with business priorities and measurable value.
• Review solution designs for quality, scalability, security, and architecture alignment.
• Support project estimation, planning and implementation governance.
• Act as a link between customer, delivery teams, and product, communicating AI capabilities and best practices.

Connaissances

Leadership

API integrations

SQL

Data migration

Stakeholder management

Mentoring

Outils

Power Automate

Nintex

Zapier

Workato

UiPath

Description du poste

We are seeking an experienced Senior Technical Consultant to join our Professional Services team. In this customer-facing role, you will lead the technical delivery of enterprise software implementations, integrations, workflow automation, AI and solution deployments while mentoring consultants and driving technical excellence across projects. You will work closely with customers, Solution Architects, Project Managers, Product teams, and Consultants to deliver scalable solutions that improve business outcomes, streamline processes, and maximise customer value.

Key responsibilities

Lead the technical delivery of complex customer implementations and transformation projects.

Provide technical leadership and mentorship to consultants and implementation teams.

Design AI-enabled future-state workflows that improve efficiency, value and customer experience.

Analyse customer business processes and recommend automation opportunities to improve efficiency and user experience.

Conduct technical workshops and collaborate directly with customer stakeholders.

Drive adoption of AI capabilities across the organisation, ensuring initiatives align with business priorities and deliver measurable value.

Review solution designs to ensure quality, scalability, security, and alignment with architectural standards.

Support project estimation, solution planning, and implementation governance.

Act as a key connection between customer, delivery teams and product, clearly communicating AI capabilities, limitations and best practices.

About you

10+ years' experience in software implementation, technical consulting, or Professional Services.

Proven experience leading technical teams and customer-facing projects.

Strong understanding of enterprise applications, SaaS platforms, APIs, integrations, and data migration.

Experience designing and implementing workflow automation, business process optimisation, and digital transformation solutions.

Experience with workflow and automation platforms such as Power Automate, Nintex, Zapier, Workato, Smartsheet, UiPath, or similar technologies.

Strong data integration and analysis capabilities including SQL, ETL processes, XML/JSON, stored procedures, reporting tools, and Microsoft Excel.

Experience designing, implementing, or integrating AI-powered solutions, including prompt engineering, AI agents, copilots, workflow orchestration, and enterprise AI use cases.

Excellent stakeholder management, communication, and problem-solving skills.

Ability to balance hands-on technical delivery with leadership and mentoring responsibilities.

• Flexible working arrangements
• Annual performance-related bonus
• 6x Flexi AnyDay: knock 2.5 hours off your day
• Me Days: additional 3 days of annual leave for qualifying employees