Team Leader

Queensland Government; Ipswich City; On-site; AUD 120,000 - 140,000; Full time

Job summary

Queensland Government is seeking a Team Leader to supervise a multi-disciplinary youth justice service centre and oversee day-to-day operations, ensuring high-quality court, casework and restorative justice services to young offenders, their families and victims.

The role emphasizes cultural capability, staff supervision, risk management, and collaboration with internal and external stakeholders to support evidence-based practice and reduce re-offending.

Responsibilities

• Supervise a multi-disciplinary youth justice team to deliver court, casework and restorative justice services.
• Support cultural capability and inclusivity aligned with the Human Rights Act 2019.
• Allocate, prioritise and quality assure tasks per delegations.
• Pursue professional development and maintain knowledge of evidence-based practice.
• Oversee suicide risk management in the youth justice service centre.
• Provide timely advice on complex matters to ensure quality practice.
• Contribute to planning, reviews, and key decision-making as part of staff and management teams.
• Develop collaborative relationships with stakeholders for case-related matters and restorative justice processes.
• Identify trends/outcomes and contribute to performance reporting.
• Provide ongoing recruitment, supervision and leadership of staff.
• Promote culturally appropriate communication with Aboriginal and/orTorres Strait Islander communities.

Job description

The role of the Team Leader is to work in consultation with the manager and specialist staff to oversee the day-to-day operations of the service centre. This position will supervise a multi-disciplinary team of youth justice staff to ensure the provision of high-quality court, casework and restorative justice services to young offenders, their families, and victims, with the aim of reducing re-offending.

As Team Leader, You Will Specifically

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Provide supervision to staff in the use of evidenced based skills and processes associated with reductions in re-offending (including use of the case management framework, use of risk assessment tool, and providing targeted interventions including collaborative problem solving, pro-social modelling, cognitive techniques, and restorative justice).
• Allocate, prioritise and quality assure individual tasks in accordance with departmental procedures and statutory, financial, and administrative delegations.
• Participate in professional development and maintain knowledge of contemporary, evidence-based practice in work with young people who offend, including accreditation as required.
• Oversee the suicide risk management process in the youth justice service centre.
• Provide timely advice and assistance on complex matters to ensure the delivery of quality youth justice casework and restorative justice practices.
• Participate as a member of the youth justice service centre staff and management teams and contribute to strategic and operational planning, reviews, and key decision-making.
• Develop collaborative, professional relationships with internal and external stakeholders to facilitate cooperation on case related matters and restorative justice processes.
• Assist in identifying trends and issues in client service delivery and evaluating client outcomes, including performance reporting, to ensure coordinated local service delivery.
• Provide ongoing recruitment, selection, professional development and culturally appropriate supervision and leadership to staff.
• Contribute to a departmental culture that ensures sensitive and effective communication with people from other cultures including people from Aboriginal and/or Torres Strait Islander backgrounds as well as an appreciation of cultural protocols and an awareness of the impacts of historical policies and practices.

Applications to remain current for 12 months.

Occupational group

Community Care