Senior Team Leader

Queensland Government; Ipswich City; On-site; AUD 110,000 - 140,000; Full time

Job summary

Queensland Government's Southern Downs & Granite Belt CSSC seeks a Senior Team Leader to oversee a team delivering high-quality child protection services, including assessment, intervention, and case management for children, young people and families.

Based in Ripley with future relocation to the West Moreton Region, the role emphasizes collaboration, staff development and adherence to legislation and guidelines to achieve the department's vision and priorities.

Responsibilities

• Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation.
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of service delivery, cooperation, teamwork, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Management Team and in quality assurance reviews of the work group.
• Provide authoritative and specialist advice and decisions on complex placements matters that align with child protection policy, legislation and ensure quality practice to achieve best outcomes for our young people and families.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service

Job description

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by Southern Downs & Granite Belt CSSC.

The Southern Downs & Granite Belt Child Safety Service Centre services the greater Southern Downs areas and form part of the Darling Downs District. By joining the CSSC, you have a unique opportunity to be part of a workgroup providing frontline service delivery to vulnerable Queenslanders. We value a collaborative care team approach to the work we do and are focused on building an office culture that supports staff to feel valued and respected, while achieving position outcomes for children and families linked with our system.

We Are Committed To

• Holding the child at the forefront of our minds in everything we do; they are always paramount in our work
• Being curious about culture and culture being central to everything we do
• Building collaborative care teams with external partners, as well as our colleagues in the CSSC
• Having the right intervention at the right time, that meets the safety and support needs of the child
• Having business systems that promote effective service delivery
• Prioritising ongoing staff development, wellbeing and positive office culture
• Doing what it takes for our children to be connected to, or to live with, their family.

The CSSC is currently based in Ripley, with the future location to be based in the West Moreton Region.

Your Responsibilities

• Provide leadership and management of staff to deliver quality child protection service delivery consistent with legislation, departmental policies, practice guidelines and statutory responsibilities and in accordance with best practice Human Resource principles.
• Allocate, prioritise and perform work tasks in accordance with departmental policy, the Framework for Practice, practice guidelines and statutory, financial and administrative delegations.
• In conjunction with the Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community, public and non-government sectors and service providers.
• Identify training needs and collaborate with the relevant training and development specialists in defining the training gap, to enable content development and implementation. Provide advice to the relevant training and development specialists in the region regarding your evaluation of appropriate programs that support quality service delivery
• Develop enduring service delivery partnerships to enhance cross-sector collaboration, and support staff attendance at training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of service delivery, cooperation, teamwork, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's vision, values and priorities.
• Actively participate as a member of the Management Team and in quality assurance reviews of the work group.
• Provide authoritative and specialist advice and decisions on complex placements matters that align with child protection policy, legislation and ensure quality practice to achieve best outcomes for our young people and families.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service

Applications to remain current for 12 months.

Occupational group

Community Care