Senior Systems Administrator

Queensland Government; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Queensland Government is seeking a Senior Systems Administrator to lead L2/L3 support and maintenance of the departmental IT infrastructure in a large ICT environment. You will work with a team of technical specialists to design, configure and implement new initiatives and solutions, and drive change management for infrastructure provisioning and maintenance.

You will evaluate emerging technologies, advise on improvements, and build strong relationships with clients and stakeholders,

Responsibilities

• Lead second and third level support and maintenance of the departmental IT infrastructure.
• Participate in a team of technical specialists to undertake the development, configuration and implementation of new initiatives and solutions within a large ICT environment.
• Lead and undertake change management activities associated with infrastructure provisioning and maintenance.
• Research and provide advice in the continuous improvement of existing IT infrastructure and evaluation of new and emerging technologies.
• Understand client's business drivers and contribute to client relationships by assisting in the performance analysis of the QCS infrastructure environments and making recommendations for improvement.
• Provide feedback to clients, the Service Management and Application Management teams regarding the status of problems and service requests to ensure that agreed service levels and client service standards are achieved.
• Liaise effectively with clients, multi-disciplinary technology groups and external stakeholders on enterprise infrastructure matters.
• Maintain knowledge of current trends, industry and technology directions and product road maps for enterprise infrastructure technology.

Job description

The primary accountabilities of the Senior Systems Administrator include:Lead the second and third level support and maintenance of the departmental IT infrastructure.Participate in a team of technical specialists to undertake the development, configuration and implementation of new initiatives and solutions within a large ICT environment.Lead and undertake change management activities associated with infrastructure provisioning and maintenance.Research and provide advice in the continuous improvement of existing IT infrastructure and evaluation of new and emerging technologies.Understand client's business drivers and contribute to client relationships by assisting in the performance analysis of the QCS infrastructure environments and making recommendations for improvement.Provide feedback to clients, the Service Management and Application Management teams regarding the status of problems and service requests to ensure that agreed service levels and client service standards are achieved.Liaise effectively with clients, multi-disciplinary technology groups and external stakeholders on enterprise infrastructure matters.Maintain knowledge of current trends, industry and technology directions and product road maps for enterprise infrastructure technology.This work is licensed under a Creative Commons Attribution 3.0 Australia License.