Systems Administrator

Queensland Police Service; City of Brisbane; On-site; AUD 100,000 - 140,000; Full time

Job summary

Queensland Police Service is seeking a dedicated professional to monitor, coordinate, and analyse activities supporting SES operating systems. The role delivers high-quality resources, systems and improvements while providing admin support for SES volunteers.

A blend of technical expertise and change management will be essential. You will work to ensure governance standards are met, support OS performance reporting, and engage with stakeholders to drive service delivery and capability

Qualifications

• Experience administering operating systems and related environments.
• Ability to analyse OS performance data and trends.
• Strong understanding of governance, policy, and security requirements.
• Experience supporting volunteer-facing IT services and training.

Responsibilities

• Provide administration and financial support for OS environments, including reporting on policies and procedures.
• Monitor OS platforms, investigate faults, identify risks and vulnerabilities, implement solutions for stability.
• Audit and QA of OS environments and services to ensure data integrity and reliability.
• Advise on projects and policy changes affecting OS and volunteer training.
• Prepare reports and briefs on OS performance, incidents, risks and compliance.
• Analyse system and operational data to support program outcomes and improvements.
• Collaborate with stakeholders to coordinate OS service delivery and planning.
• Represent the department as an SME on OS topics in meetings and forums.

Skills

System administration

Analytical reasoning

Stakeholder engagement

Policy and governance

Education

Bachelor's degree in IT/Computing

Job description

Reporting to the Principal Systems Administrator, you will play a key role in monitoring, coordinating, and analysing activities supporting the SES operating systems. You will help deliver high-quality resources, systems and business improvements that meet quality, departmental and legislative requirements. This role also provides high-level administrative support for business operations and services to Queensland SES volunteers. A level of technical expertise, combined with the ability to undertake system improvements and support organisational change, will be essential to achieving success in this role.

Your key accountabilities

The core capability requirements for this role are:

• Provide effective administration and financial support services for operating system (OS) environments, including reporting and advice on relevant policies and procedures, to ensure compliance with governance standards.
• Monitor and maintain critical SES operating system platforms and applications, investigate system issues or faults, identify risks and vulnerabilities, and recommend or implement solutions to ensure stable progression to production.
• Conduct audits, quality assurance, and analysis of SES operating system environments, supporting infrastructure, and associated services (including service provider performance) to ensure data integrity, system reliability, business continuity, and that configurations, updates, and changes meet operational and security requirements.
• With a continuous improvement focus, provide advice on project initiatives, policies, and procedural issues relating to operating systems, including their impact on volunteer training and operational systems, to support sound business planning and decision-making.
• Prepare and review reports, briefings, and correspondence relating to operating system performance, incidents, risks, and compliance requirements to support ongoing capability development within SES.
• Research, analyse, evaluate, and interpret system and operational data (including OS performance metrics and usage trends) to support volunteer program outcomes and system improvements.
• Build and maintain effective working relationships with internal and external stakeholders to coordinate and implement operating system-related service delivery activities, processes, policies, and planning.
• Represent the department and SES as a subject matter resource in operating systems at working groups, meetings, and forums, and support the negotiation of outcomes relating to system performance, enhancements, and service delivery.

Applications to remain current for 12 months.