Senior Sustaining Reliability & Quality Engineer (Hardware)

Meta; Redmond; On-site; AUD 296,000 - 411,000; Full time

Job summary

Meta Reality Labs is seeking a Sustaining Reliability Engineer to lead reliability strategy and long-term quality across consumer hardware products, from launch to end of life. You will own field performance metrics and drive systemic resolutions with cross-functional teams and external suppliers.

You will define analytics and testing standards, guide design-for-reliability, and mentor engineers to elevate the capability of the function.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• Extensive hardware reliability or product quality experience in consumer electronics.
• Experience driving root-cause analysis, DOE, and corrective actions on complex hardware.
• Knowledge of mechanical design, materials, and failure mechanisms.

Responsibilities

• Own reliability and quality strategy, metrics for products in market or scaling in manufacturing.
• Drive systemic resolution of field failures and warranty optimization to root cause.
• Partner with internal leaders and suppliers to ensure long-term field performance.
• Define field signal analytics and product health telemetry standards.
• Set thresholds and escalation triggers for field products.
• Establish reliability testing standards and change-control processes.
• Lead complex root-cause analyses across design, material, and manufacturing.
• Provide design-for-reliability and architectural input for new products.
• Own the quality management system for sustaining products.
• Analyze field quality issues and drive durable improvements.
• Translate reliability data into risk assessments for executive decisions.
• Mentor reliability and quality engineers to raise team capability.

Skills

Reliability engineering

Quality engineering

Data analysis

Root cause analysis

Cross-functional collaboration

Design-for-Reliability

Product health telemetry

Supplier engagement

Leadership mentoring

Education

Bachelor's in Computer Science

Bachelor's in Computer Engineering

Bachelor's in Mechanical Engineering

Bachelor's in Electrical Engineering

Equivalent practical experience

Tools

Optical microscopy

X-ray

CT scan

SEM

EDX

FTIR

Job description

Meta Reality Labs is seeking a Sustaining Reliability Engineer to lead reliability strategy and long-term quality across consumer hardware products, from launch to end of life. You will own field performance metrics and drive systemic resolutions with cross-functional teams and external suppliers.

You will define analytics and testing standards, guide design-for-reliability, and mentor engineers to elevate the capability of the function.