Senior Store Manager – Premium Fashion, High-Volume Ops

Valiram; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Staff discounts across premium brands

Leadership development and brand培训

Competitive salary and performance-inv

Job summary

Victoria’s Secret Mount Gravatt is seeking an accomplished Senior Store Manager to lead operations, people and profitability for the store. This is a senior leadership role requiring hands-on, shop-floor presence and a track record in high-volume retail environments.

You will own performance across sales, customer experience, and operations, lead a large team, and drive commercial outcomes while upholding brand standards and a positive culture.

Qualifications

• Current or recent Senior Store Manager, Multi-Site Manager, Cluster Manager or Area Manager experience
• Proven leadership in big-box, large-format, department store or high-volume retail
• Experience overseeing multiple stores or cross-store responsibilities
• Strong record of improving sales, profitability, customer experience and KPIs
• Experience managing substantial labour budgets, complex rosters and large teams
• Strong commercial acumen and ability to interpret retail data
• Success in building leadership capability and developing future Store Managers
• Experience strengthening team culture, engagement, accountability and retention
• Ability to manage underperformance and make commercially sound decisions
• Hands-on leadership on the shop floor with effective communication

Responsibilities

• Own store sales, profitability and operational performance
• Drive KPIs: conversion, ATV, units per transaction, category performance
• Manage labour investment, rostering and workforce planning
• Lead, coach and develop a sizeable store team
• Recruitment, onboarding, training and retention of staff
• Maintain stock management, loss prevention and compliance
• Deliver elevated, consistent customer experience
• Maintain visual merchandising and brand standards
• Partner with State, Brand and Support Office teams
• Use data insights to identify opportunities and take action

Skills

Senior leadership

Retail operations

People management

Shop floor leadership

Stakeholder management

Job description

Victoria’s Secret Mount Gravatt is seeking an accomplished Senior Store Manager to lead operations, people and profitability for the store. This is a senior leadership role requiring hands-on, shop-floor presence and a track record in high-volume retail environments.

You will own performance across sales, customer experience, and operations, lead a large team, and drive commercial outcomes while upholding brand standards and a positive culture.