Senior Solutions Engineer

Nearheal; Australia; Remote; AUD 170,000 - 240,000; Full time

Job summary

GitHub is seeking a Senior Solutions Engineer in Australia to provide technical sales support for enterprise customers across Australia and New Zealand. You will translate business needs into technical solutions and partner with sales to drive customer success.

The role involves pre-sales engagements, demos, proofs of concept, and building strategic account plans. You will collaborate with cross‑functional teams and deepen expertise in GitHub Advanced Security to help customers transform

Qualifications

• 8+ years in technical consulting or related sales/industry experience.
• Strong English business communication skills.

Responsibilities

• Engage in pre-sales with large customers to win technical buy-in.
• Develop external relationships to support strategic alignment.
• Identify issues and present proofs of concept and demos.
• Analyze customer pain points and map to GitHub solutions.
• Contribute to marketing content and customer engagement.
• Develop expertise in GitHub Advanced Security for customers.
• Synthesize insights to identify growth opportunities and align product features.
• Design solutions leveraging GitHub platform to meet customer goals.
• Collaborate with sales, account teams and partners on strategic account plans.

Job description

GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.

Locations

In this role you can work from Remote, Australia

Overview

GitHub is growing its Customer Engineering team and we're seeking experienced professionals to elevate our technical customer engagement efforts. We're looking for an experienced Senior Solutions Engineer in Australia to provide technical sales support for our enterprise customers primarily focused in the Australia / New Zealand region.

As a Senior Solutions Engineer, you will synthesize and integrate diverse business and industry insights to support customer digital transformation initiatives and align customer business requirements with GitHub's product features. The ideal candidate will be a strategic partner in driving customer success, leveraging deep industry insights to influence digital transformation while gaining hands‑on experience in solving complex business challenges, fostering strong relationships, and shaping the future of GitHub’s customer engagement strategies.

Responsibilities

• Engage in pre‑sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.
• Develop and maintain external relationships within the customer organization to support strategic alignment and solution adoption.
• Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.
• Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.
• Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.
• Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.
• Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.
• Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals.
• Collaborate with sales and account management teams and partners to develop strategic account plans that drive long‑term customer success and growth.

Qualifications

Required Qualifications:

• 8+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
• OR bachelor's degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
• OR master's degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years’ experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,
• OR doctorate in Computer Science, Information Technology, Engineering, or related field,
• Ability to communicate effectively at a business proficiency level in English.
• Ability to travel up to 25% throughout Australia & New Zealand to meet with customers, with occasional travel beyond (e.g. APAC, USA) for company events

Preferred Qualifications:

• 10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• 3+ years’ experience in digital transformation using software modernization to drive customer business outcomes
• 3+ years’ experience in business consulting, consultative selling, or customer-facing experience
• 5+ years’ experience orchestrating technical, support, and/or partner teams
• Extensive experience in the software development industry, with a focus on digital transformation and the ability to translate complex technical concepts into clear, actionable strategies for customers
• Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments
• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care
• Create clarity
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote‑first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.

Join us, and let’s change the world, together.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

professional_development remote_work_hybrid_work_options