Senior Solution Architect - Digital & Channel Experiences

Rest1; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Hybrid working

5 Rest Days

Parental leave 22 weeks

Super contributions

Learning & development programs

Income protection

Job summary

Rest is seeking a Solution Architect to shape end-to-end architectures for its digital and member service channels. You will translate business needs into pragmatic architecture decisions, aligning with Rest's technology strategy and governance while working across delivery, risk, and partner teams.

You will design scalable, secure, user-centered solutions for web, mobile and service environments, including API-led integrations with third-party platforms and SaaS products.

Qualifications

• A bachelor’s degree in computer science or related field, or equivalent experience.
• Demonstrated experience as a Solution Architect or in a senior technology design role delivering digital, web, mobile, or service solutions.
• Experience designing scalable, secure, user-centered digital and channel solutions across web, mobile and service environments.
• Experience with API-led integrations and working with SaaS, vendor solutions and partner ecosystems.
• Understanding of DevOps, CI/CD and modern engineering practices in digital delivery.

Responsibilities

• Develop end-to-end solution architectures for digital and member service channels, focusing on web, mobile, contact centre, content management and personalization.
• Translate business outcomes and delivery requirements into architecture decisions and options.
• Ensure solutions align with technology strategy, standards and governance.
• Design cohesive channel solutions for consistent member experiences across touchpoints.
• Identify architectural risks, dependencies, constraints and non-functional requirements like security and resilience.
• Guide implementation with delivery, engineering, cyber security, risk, data and vendor teams.
• Prepare architecture artefacts and recommendation papers for governance endorsement.
• Contribute to architecture assets, patterns and reference models for reuse and maintainability.
• Monitor trends in digital, channel and personalization tech for strategic opportunities.

Skills

Solution Architecture

Digital & channel solutions

API-led integrations

DevOps & CI/CD

AI-enabled capabilities

Education

Bachelor's degree in Computer Science

Tools

Cloud platforms

OAuth2

OpenID Connect

Security tooling

Job description

Rest is seeking a Solution Architect to shape end-to-end architectures for its digital and member service channels. You will translate business needs into pragmatic architecture decisions, aligning with Rest's technology strategy and governance while working across delivery, risk, and partner teams.

You will design scalable, secure, user-centered solutions for web, mobile and service environments, including API-led integrations with third-party platforms and SaaS products.