Senior Software Engineer – Secure, Scalable Backend (Hybrid)

NSW Department of Customer Service; Sydney; Híbrido; AUD 135.000 - 162.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Descripción de la vacante

NSW Department of Customer Service is seeking a Senior Software Engineer to design, build, deploy and operate secure, scalable backend systems and APIs. You will work on high‑value services used across NSW Government, contributing to architecture decisions and engineering practice improvements.

You will thrive in a hybrid, cross‑functional environment, mentoring others, handling incident response and ensuring operational stability for critical platforms.

Formación

• Experience designing and building secure, scalable backend systems and APIs.
• Experience with cloud platforms and modern CI/CD practices.
• Proven ability to deliver reliable, high quality software in production environments.
• Experience contributing to incident response and production support in high availability systems.
• Strong problem-solving and systems thinking.
• Highly collaborative, comfortable with pair programming, code reviews and working across teams.
• Takes ownership of outcomes and acts as a de facto technical leader.
• Experience with authentication, identity or other highly dependent platforms.
• Familiarity with microservices, APIs and containerisation.
• Exposure to monitoring, observability and security practices.
• Strong communication skills and ability to explain technical concepts clearly.
• Growth mindset and continuous improvement focus.
• Experience with high-traffic, highly available platforms.
• Exposure to platform or shared services environments.
• Interest in progressing towards senior technical leadership roles.

Responsabilidades

• Design, develop, test, deploy and operate features and improvements for digital products and services.
• Design and architect solutions to complex technical problems, ensuring they are secure, scalable, reliable and maintainable.
• Build secure backend systems, APIs and supporting platform components, with exposure to full‑stack development.
• Collaborate with engineers, product managers, designers and other cross‑functional teams in a fast‑paced iterative environment.
• Contribute to code reviews, pair programming, testing and technical design discussions.
• Improve engineering practices, capability and skills using data, experimentation and frequent feedback.
• Take ownership of system quality, reliability, security and operational stability.
• Support production systems, monitoring, incident response, root cause analysis and ongoing service improvement.
• Mentor engineers and help uplift team capability across coding, testing, architecture and operations.
• Support critical incidents, releases or urgent operational issues, including occasional out‑of‑hours work where required.

Conocimientos

Backend design

Cloud platforms

CI/CD

Production software

Incident response

Pair programming

Code reviews

Cross-functional

Ownership

Technical leadership

Authentication/Identity

Microservices

APIs

Containerisation

Monitoring

Observability

Security practices

Communication

Continuous improvement

High availability

Shared services

Senior leadership path

Herramientas

Java

Kotlin

Spring Boot

React

Descripción del empleo

NSW Department of Customer Service is seeking a Senior Software Engineer to design, build, deploy and operate secure, scalable backend systems and APIs. You will work on high‑value services used across NSW Government, contributing to architecture decisions and engineering practice improvements.

You will thrive in a hybrid, cross‑functional environment, mentoring others, handling incident response and ensuring operational stability for critical platforms.