Senior Software Engineer, Oracle CX CRM & Engagement

University of Adelaide; Adelaide; On-site; AUD 122,000 - 136,000; Full time

Benefits offered by this job

17% superannuation

Job summary

University of Adelaide is seeking a skilled IT professional to join the Customer Relationship and Engagement IT Product team. You will design, configure and extend enterprise SaaS CRM platforms, focusing on Oracle Fusion Cloud and B2C Service, with strong REST API integrations and data modelling.

You will work across integration platforms, support data mappings and CRM workflows, and contribute to building a modern enterprise CRM ecosystem while mentoring teammates and collaborating with

Qualifications

• Strong experience designing, configuring and extending enterprise SaaS platforms, specifically CRM systems.
• Experience with Oracle Fusion Cloud, Oracle B2C Service Cloud or comparable SaaS/ERP/CRM platforms.
• Strong integration capability developing REST APIs and using integration platforms.

Responsibilities

• Design, implement and evolve enterprise CRM integrations and workflows.
• Collaborate with stakeholders to translate business needs into technical solutions.
• Provide technical leadership and mentoring within the team.

Skills

CRM systems

Oracle Fusion Cloud

REST APIs

SQL & data modeling

Security & governance

Integration platforms

Stakeholder engagement

Technical leadership

Web applications

SaaS platforms

Tools

Oracle Fusion Cloud

Oracle B2C Service Cloud

API integration tooling

Job description

University of Adelaide is seeking a skilled IT professional to join the Customer Relationship and Engagement IT Product team. You will design, configure and extend enterprise SaaS CRM platforms, focusing on Oracle Fusion Cloud and B2C Service, with strong REST API integrations and data modelling.

You will work across integration platforms, support data mappings and CRM workflows, and contribute to building a modern enterprise CRM ecosystem while mentoring teammates and collaborating with