Senior Software Engineer - CRM & Engagement Platform

Adelaide University; Adelaide; On-site; AUD 122,000 - 136,000; Full time

Job summary

Adelaide University is seeking a Senior Software Engineer for the Customer Relationship and Engagement team. The role focuses on building, integrating and modernising its CRM environment using Oracle CX Cloud products and related platforms.

You will collaborate across Oracle Fusion Cloud, B2C Service Cloud, Eloqua and Genesys Cloud, delivering robust integrations, scalable data mappings and secure solutions to support student services and external engagement.

Qualifications

• Experience designing, configuring and extending enterprise SaaS CRM platforms.
• Experience with Oracle Fusion Cloud, Oracle B2C Service Cloud or equivalent.
• Delivery of modern, user-centered web applications focusing on performance and accessibility.
• Strong REST API development and integration tooling capabilities.
• Solid enterprise security knowledge: RBAC, data security and governance.

Responsibilities

• Design, configure and extend enterprise SaaS CRM platforms with scalable architectures.
• Integrate CRM systems with Oracle Fusion Cloud, B2C Service Cloud, OIC and Eloqua.
• Develop fast, reusable web interfaces with attention to performance and accessibility.
• Lead engineering practices, reviews and mentoring across the team.

Skills

CRM systems

SaaS platforms

REST APIs

SQL

Data modelling

Security

Engineering leadership

Mentoring

Stakeholder engagement

Job description

Adelaide University is seeking a Senior Software Engineer for the Customer Relationship and Engagement team. The role focuses on building, integrating and modernising its CRM environment using Oracle CX Cloud products and related platforms.

You will collaborate across Oracle Fusion Cloud, B2C Service Cloud, Eloqua and Genesys Cloud, delivering robust integrations, scalable data mappings and secure solutions to support student services and external engagement.