Senior CRM & Integration Engineer

The University of Adelaide; Adelaide; On-site; AUD 122,000 - 136,000; Full time

Job summary

The University of Adelaide is seeking a Senior Software Engineer (Customer Relationship and Engagement) to join the IT Product team at City East or Mawson Lakes. You will contribute to building and modernising CRM systems using Oracle CX Cloud and related integrations.

The role emphasizes enterprise SaaS design, API integrations, data modelling, and collaboration with stakeholders across campuses. This full-time continuing position offers a competitive salary and the opportunity to influence

Qualifications

• Extensive experience designing, configuring and extending enterprise SaaS platforms, specifically CRM systems.
• Experience with Oracle Fusion Cloud, Oracle B2C Service Cloud or comparable SaaS/ERP/CRM platforms.
• Strong API development and data modelling skills, with focus on reporting and analytics.

Responsibilities

• Design, configure and extend CRM SaaS platforms and integrations.
• Develop and maintain REST APIs and integration workflows.
• Collaborate with stakeholders to translate requirements into scalable CRM solutions.

Skills

CRM design

System integration

API development

Data modelling

Job description

The University of Adelaide is seeking a Senior Software Engineer (Customer Relationship and Engagement) to join the IT Product team at City East or Mawson Lakes. You will contribute to building and modernising CRM systems using Oracle CX Cloud and related integrations.

The role emphasizes enterprise SaaS design, API integrations, data modelling, and collaboration with stakeholders across campuses. This full-time continuing position offers a competitive salary and the opportunity to influence