Senior Software Engineer — Distributed Infra & Reliability

Preacta Recruitment; Sydney; On-site; AUD 129,000 - 185,000; Full time

Job summary

We are partnering with a global SaaS company to hire two Software Engineers for an operational support engineering role on a core platform team. You will diagnose provisioning failures across distributed services, handle internal requests via runbooks, and build tools to reduce manual recovery work.

You will mentor mid-level engineers and drive automation initiatives at scale. The role offers a 6-month contract with a November start and a competitive daily rate, with no on-call roster.

Qualifications

• 3 to 5 years (mid) or 5 to 7 years (senior) of software engineering experience.
• Strong hands-on Java, ideally Spring Boot microservices and REST APIs.
• Hands-on AWS experience.
• AWS Step Functions or similar workflow orchestration (Lambda, Temporal, Camunda), plus SQS/SNS.
• Production troubleshooting using logs and metrics (Splunk, SignalFx, Datadog or similar).
• A self-starter mindset and clear written communication of findings and impact.

Responsibilities

• Diagnosing provisioning failures across distributed services and recovering customer state.
• Handling internal support requests using runbooks, and writing new ones where they don't exist.
• Spotting failure patterns and fixing the root cause, then replaying failures in bulk.
• Building tools and automation to reduce manual recovery work.
• Improving dashboards, runbooks and knowledge base articles.
• Leading initiatives to drive tooling and automation changes, and supporting mid-level engineers as the senior engineer.

Skills

Java with Spring Boot

REST APIs

AWS

AWS Step Functions

SQS/SNS

Production Troubleshooting

Documentation Writing

Tools

Gradle

OpenAPI

Pact testing

DynamoDB

Aurora/SQL

Job description

We are partnering with a global SaaS company to hire two Software Engineers for an operational support engineering role on a core platform team. You will diagnose provisioning failures across distributed services, handle internal requests via runbooks, and build tools to reduce manual recovery work.

You will mentor mid-level engineers and drive automation initiatives at scale. The role offers a 6-month contract with a November start and a competitive daily rate, with no on-call roster.