Senior Software Engineer - Agentic CRM (Hybrid, Sydney)

BUPA; Sydney; On-site; AUD 120,000 - 170,000; Full time

Job summary

Bupa is seeking a Senior Software Engineer to drive end-to-end development of Agentic solutions built on MS Dynamics. You will contribute across discovery, build, test and refinement, shaping technical direction and guardrails for AI-assisted delivery.

Strong C# or TypeScript, Dynamics 365, and Dataverse experience are essential, with focus on quality, automation, and scalable patterns. The role emphasizes collaboration across teams, on-site Sydney presence, and hybrid work with a healthy

Qualifications

• Proficient in typed languages (C# or TypeScript) with strong domain modelling.
• Experience with RESTful APIs, SQL optimisation, and NoSQL caching patterns.
• Strong debugging skills for complex service and integration issues.
• Knowledge of Dynamics 365 and Dataverse security, surfaces, and extensibility.

Responsibilities

• Lead end-to-end work across discovery, build, test and refinement.
• Guide tooling with guardrails and optimise delivery processes.
• Review and refine AI-generated outputs for quality and correctness.
• Improve delivery performance and reduce rework through better practices.

Skills

C#

TypeScript

REST API design

SQL performance

NoSQL caching

Dynamics 365

Dataverse

OAuth2/OIDC

CI/CD

Git workflows

Automated testing

Logging & monitoring

Debugging

Stakeholder alignment

Education

Tertiary IT qualification

Tools

Dynamics 365

Dataverse

Power Apps

Job description

Bupa is seeking a Senior Software Engineer to drive end-to-end development of Agentic solutions built on MS Dynamics. You will contribute across discovery, build, test and refinement, shaping technical direction and guardrails for AI-assisted delivery.

Strong C# or TypeScript, Dynamics 365, and Dataverse experience are essential, with focus on quality, automation, and scalable patterns. The role emphasizes collaboration across teams, on-site Sydney presence, and hybrid work with a healthy