Government ServiceNow Developer - ITSM & Integrations (NV1)

Elysium Digital

Canberra

On-site

AUD 120,000 - 170,000

Full time

11 days ago

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Job summary

Elysium Digital is seeking experienced ServiceNow Technical Consultants to support a large-scale government transformation initiative in Canberra. You will configure, develop and deploy ServiceNow capabilities across a complex enterprise environment, working closely with business analysts, architects and platform teams.

You will translate requirements into scalable, secure ServiceNow solutions with hands-on development and strong collaboration across stakeholders.

Qualifications

Hands-on ServiceNow development and administration in complex environments.
Experience with Flow Designer and workflow automation.
Experience building and supporting integrations and APIs.
Knowledge of CMDB, ITAM and ITOM capabilities.
Strong troubleshooting and problem-solving skills.
Experience in complex enterprise or government environments.
Ability to work independently while engaging effectively with stakeholders.

Responsibilities

Configure, develop and maintain ServiceNow platform functionality.
Build and enhance workflows, approvals, forms and service catalogue items.
Configure and support ITSM processes and related platform capabilities.
Design and support integrations with internal and external systems.
Develop reports, dashboards and analytics capabilities.
Support ITAM, ITOM and CMDB initiatives.
Troubleshoot and resolve technical platform issues.
Support release, deployment and environment management activities.
Promote ServiceNow best practice, favouring configuration over customisation where appropriate.